eCommerce Jargon Busters

Check out our eCommerce Jargon Buster series where we break down popular eCommerce terms that can be a little tricky to navigate.  First up – cubic weight. 

A shipping or delivery manifest is used to capture information about the parcels you’re sending.

Learn how an eCommerce shipping integration can help you save time, capture payments and improve the delivery experience.

Find out what different returns options your business can offer customers with Australia Post.

A collection point is a place where your customers can collect their parcels. Find out how and why you should offer collection points at checkout.

eCommerce drop shipping uses a third party to manage inventory and shipping, so you can focus on sales and marketing. Learn how drop shipping works and why use it.

Your customers can choose to have their deliveries left in a safe place when they’re not home. Find out how and why you can help them use Australia Post’s Safe Drop Service.

Prepaid satchels include packaging and postage costs in one. Find out how to use prepaid satchels.

When you send more than 2,000 domestic parcels each year, you can be a eParcel Contract customer. Find out how eParcel Contract can help your business.

On-time manifesting is a delivery goal for every business. Find out why manifesting early isn’t good for your customers.

Learn about the Small Parcel Streaming Gauge: a simple way to make sure your parcels get to the right facility for fast delivery.

Flat rate packaging is our range of satchels, boxes and more that come at a standard rate, helping you manage the cost of sending parcels. Find out how to use flat rate packaging.

The Business Support Portal helps contract customers manage deliveries. Find out how to access it and how it can help your business.

Find out what an HS tariff code is and how to find the right one so your international parcel is sent correctly.

Find out about delivery in full on time, or DIFOT: a metric used to check how the final steps in a supply chain are performing.

Find out what customer experience, or CX, is and why it’s an important opportunity for every business.

An eCommerce platform is the software used to create an online shop. Here’s what you need to know about choosing the best eCommerce platform for your business. 

Find out about the shipping platforms that connect with MyPost Business to automate your delivery processes.

When you lodge a parcel, you’re handing it over for delivery. Find out more about the lodgement process.

Sometimes a parcel can’t be delivered, so it needs to be returned to sender. What does this mean for your business?

Learn more about supply chains and how Australia Post can help improve yours.

Items that need to be sent with safety precautions are considered dangerous goods. Here’s how to find out which dangerous goods can be mailed – and how – and which can’t.

A ULD is a cage used to transport large quantities of parcels. Find out how to pack, label and send parcels with a ULD.