Corporate Responsibility

Video: The Australia Post logo sits in the top right corner. On a 19th Century brick building, black letters read, "Post Office". A postie carries parcels from a red Australia Post van. A postie gives a parcel to a girl. In a video call, a smiling woman films herself taking an Express Post envelope from a Parcel Locker. A young woman demonstrates a phone for an older woman.

Audio: Voiceover: We've been here for Australians for over 200 years, connecting them to the products and services they need, to each other and to the world, and unlocking all kinds of opportunities along the way.

Video: In fast-motion, traffic drives to and from a city. Crowds of pedestrians fill walkways. A 'The Big Issue' seller holds up the magazine. An Australia Post van pulls up. A post office worker smiles at a customer. A postie grins. Clients are given a tour of a sorting facility. A postie rides an electric delivery vehicle along a suburban footpath.

Audio: Voiceover: But as Australia and the world faces unprecedented environmental, social and economic challenges, our power to make a positive difference is more important than ever. We're in a unique position to help deliver a better tomorrow for our customers, our people, our partners, as well as the environment.

Video: In a circular chart the red circle in the centre reads, "Delivering a better tomorrow. Australia Post." Around this inner circle, three large sections are labelled 'People', 'Planet' and 'Prosperity'. Each section is divided in half. People: "Reflect & support communities," and "Empower our people." Planet: "Target Net Zero by 2050," and "Packaging & Waste." Prosperity: "Good decisions," and "Customer solutions." The Prosperity section is highlighted. Executives have a meeting. A postie delivers a parcel. A woman reads to a multicultural group of children. A woman in a traditional headscarf gardens with small children. A child eats an apple. A group of Indigenous women and girls make traditional baskets.

Audio: Voiceover: And we're already working towards it today, by delivering for people, the planet and prosperity. When we operate responsibly, ethically and profitably, it generates positive outcomes for our business, our customers and the community. How? By growing sustainably through good decisions while creating sustainable customer solutions so that everyone prospers.

Video: The chart's People section is highlighted. A postie drives an electric delivery vehicle, another stands in a garage wearing a fluorescent yellow uniform. Workers with disability work with boxes. An Australia Post flag is waved at a pride festival. Posties in rainbow uniform shirts drive electric delivery vehiclesin a parade.

Audio: Voiceover: We touch the day-to-day lives of communities across Australia. We have an important role to play in building and supporting an inclusive society with safe, fair and fulfilling work for our extended workforce.

Video: The chart's Planet section is highlighted. Australia Post vehicles including trucks and vans, are parked outside a large facility. A worker installs a solar panel on a facility roof. A woman opens a parcel, then puts the Parcel Box into her recycling bin. A postie in an electric delivery vehicle delivers a letter. In a post office, a woman addresses mail. At home, a woman and girl open a parcel. A postie delivers mail. An Australia Post truck and a StarTrack truck have the words "I'm Electric" on their sides. A man and child smile at a tablet.

Audio: Voiceover: We deliver over two million parcels to Australians every day, and we're committed to reducing our environmental impacts too, by reducing, reusing and recycling packaging and waste and by reducing emissions. Australia Post is proud to be the first government business enterprise to support the Australian Government's commitment to net zero by 2050. We're undertaking a comprehensive range of initiatives to help us get there. You can read about them in our 2025 Sustainability Roadmap.

Video: The 17 Sustainable Development goals appear in a colourful grid. 11 goals are highlighted. "3 - Good Health and Well-Being, 5 - Gender Equality, 7 - Affordable and Clean Energy, 8 - Decent Work and Economic Growth, 9 - Industry, Innovation and Infrastructure, 10 - Reduced Inequalities, 12 - Responsible Consumption and Production, 13 - Climate Action, 15 - Life on Land, 17 - Partnerships for the Goals."

Audio: Voiceover: Of course, our impact as an organisation doesn't just affect those of us here in Australia, but all around the world. That's why we've embraced the world's sustainability roadmap, the United Nations Sustainable Development Goals, and we're focused on addressing those that align with our business.

Video: A postie wheeling a bike chats with a passer-by. A post office customer smiles during a transaction. In isolated bushland, a woman puts mail in a post box. Australia Post workers grin from various locations.

Audio: Voiceover: If you ask us, the more positive change that we can bring about for more people in more places, the better, because we're committed to delivering a better tomorrow.

Video: The Australia Post logo appears on a red screen.

Video: A man, Andrew, wears an Australia Post polo shirt. He walks down a dirt path towards a beach, carrying a plastic garbage bag and a grabbing tool.

Audio: Andrew: Sustainability to me is just doing, like, the little things for the environment.

Video: He walks along the coastline.

Audio: Andrew: Being mindful of what I'm doing every day.

Video: The text "Journeys" and the Australia Post logo are overlaid upon an aerial view of a Sydney suburb.

Audio: Andrew: I love working at Australia Post.

Video: Andrew walks through an Australia Post sorting warehouse.
Text: "Andrew Eagers. EDV Adapt Coach."

Audio: Andrew: Been here for 14 years. One day I got a postcard in the mail saying, "Do you want to be a motorbike postie?" And haven't looked back since.

Video: Standing between electric delivery vehicles, Andrew and a woman with short white hair look at a clipboard.

Audio: Andrew: The electric delivery vehicle, I really love it. It definitely beats walking around out there.

Video: Andrew smiles widely. Wearing a fluoro yellow work shirt, he sits in an electric delivery vehicle. He puts a fluoro yellow helmet over his head, followed by black gloves.

Audio: Andrew: It's really good to be involved with the change that has happened at Australia Post.

Video: Andrew drives the electric delivery vehicle along a suburban footpath. The houses behind him change while he maintains unbroken progress down the footpath.

Audio: Andrew: Most of our delivery is becoming electric and we're really adapting to what the world is doing.

Video: Andrew delivers a flat brown parcel to a smiling woman at her front door. Later, Andrew sits in casual clothes on a sofa beside a woman who holds a baby. Andrew and the woman smile at the baby as the woman raises the baby gently up.

Audio: Andrew: It really does put a smile on my face just knowing that what I'm doing will impact my daughter growing up.

Video: White text on a red background reads, "To watch the full Journeys series go to auspost.com.au/watch."

Audio: Voiceover: Just one story from over 60,000 team members. Australia Post. Delivering for Australia.

Video: The Australia Post logo and text "Delivering for Australia" appears on a red background.