Creating a sustainable future

We value the use of our natural resources, which is why we’re helping to build a sustainable society by reducing our environmental impacts, facilitating a circular economy and ensuring a transparent and traceable supply chain.

Our approach, targets & policy

Our approach to environmental management is multi-faceted.

As part of our commitment, we’re reducing our overall level of greenhouse gas emissions, removing virgin plastics from our product range and driving the reduction, reuse and recycling of materials that would otherwise go to landfill. This includes putting in place actions to minimise environmental risks to our people, infrastructure and services.

In 2018 we released our first Environmental Action Plan (2018-2020) to focus on emissions reduction, reuse and recycling, resilience building and supply chain sustainability. At the plan’s conclusion in 2020, we have:

  • successfully met our target to reduce CO2 emissions by 25 per cent since 2000 (or 100,000 tonnes since 2000)
  • successfully met our target to divert 100,000 tonnes of material from landfill
  • introduced a sustainable packaging range of 80 per cent recycled plastic satchels and FSC certified parcel boxes
  • introduced carbon neutral delivery for parcels sent via our retail network and MyPost Business platform, offsetting the emissions of over 62 million parcels to date
  • the largest electric fleet in the country, operating over 1,100 electric delivery vehicles and 2,500 electric bikes

Our 2025 Environmental Targets

In 2020 we set a new series of ambitious targets to continue this momentum and strengthen our work on the SDGs by tackling from our FY19 baseline:

Carbon emissions:

  • Target of a 15 per cent reduction of our Scope 1, 2 and 3 emissions by June 2025. This represents a 2.5 per cent reduction pathway each year, totalling a reduction of over 127,000 tonnes

Waste management: 

  • Target of a 20 per cent reduction of operational waste by June 2025
  • Target of a 70 per cent increase of our operational waste recycling rate by 2025

Sustainable procurement

We consider the social, ethical and environmental dimensions of our entire supply chain. This means making environmental sustainability considerations, as well as bringing key evaluation criterion into our procurement process.

Some highlights include:


We’re improving our transport network to be more efficient as part of our broader corporate responsibility strategy. Some of these initiatives include:

Shifting to fuel efficient vehicles

The introduction of more fuel efficient motorbikes have driven a 62 per cent improvement in fuel efficiency since 2013 with annual cost savings of $1.39 million. This is based on a reduction of 1.2 million litres of fuel and annual carbon savings of 2800 tonnes.

Our four-cylinder hybrid sedans are also 60 per cent more fuel efficient when compared to the older six-cylinder vehicles in our fleet and the hybrid trucks are around 15 per cent more fuel efficient.

Electric bikes

Many posties have chosen to swap their motorbikes for push bikes and electric bikes over the last few years. This has reduced emissions, and improved the health and wellbeing of our people.

The electric mail bikes provided by eVehicle Service (EVS) allow posties to cover up to 35 kilometres in a day and reach 1,000 delivery points.

Electric vehicles

Over the last 3 years, we’ve conducted a series of electric vehicle trials across Australia. The first of these started in 2014 and was in partnership with Renault Australia, trialling Australia’s first fully electric commercial van.

We’ve also trialled 3-wheeled electric vehicles for posties, carrying up to 1,200 letters and 3 times as many parcels as previously possible. Through these dedicated programs and the insights gained, we hope to see greater integration of electric vehicles across our fleet in the near future.

Fuel reduction programs

In recent years we’ve conducted a series of electric vehicle trials across Australia. The first of these started in 2014 in partnership with Renault Australia, trialling the country’s first fully electric commercial van.

Since then, we have rolled out electric-assisted push bikes and three-wheeled electric vehicles for posties - which can carry up to 1,200 letters and three times as many parcels than previously possible.

Road to rail

We’ve collaborated with one of our largest suppliers, Linfox, to move a large amount of our freight to rail – the lowest emission form of land transport. This move has reduced our overall greenhouse gas emissions and saved millions of dollars in transport costs, all while ensuring no degradation in service to our customers.

Loose load

For over 4 years, we’ve embedded the latest and safest technology into our new sorting facilities to sort suitable parcels directly to trailers. The density of freight within loose loaded trailers has been increased by more than 93 per cent, reducing our requirement for prime movers and fuel.