Compare your letter service options
Current delivery times and service changes
We're always doing what we can to keep things moving, but right now letters may take a little longer to arrive. Our services have temporarily changed to meet the challenge of record volumes and ongoing COVID-19 restrictions. We've updated the information on this page to help you plan.
| Service | Delivery time after posting | Price |
|---|---|---|
| Regular | Delivery time Sending to locations within the
Sending interstate between: |
Price From $1.10Buy stamps |
|
(Speedier delivery) |
Delivery time We've suspended some of our Priority letter services so we can meet the challenges of record volumes and ongoing COVID-19 restrictions. The service is is still available for some bulk items, but all other Priority letter services are suspended until 1 July 2021. |
Price N/A |
|
(Fastest mail service, tracking) |
Delivery time Express Post is still available and remains our fastest postal service. But current operating constraints mean we can’t guarantee next-business-day delivery at the moment.
We’ll reinstate our next-business-day guarantee as soon as we can.
For the latest delivery time estimates, see our domestic updates. |
Price From $7.15 |
Sending important documents?
Use Registered Post or Domestic letter with tracking for greater peace of mind.
Letter size and weight guidelines
We classify a letter as an item that:
- weighs less than 500g
- is no thicker than 20mm
- contains flexible items - nothing rigid or inflexible
- has a rectangular shape
- is no bigger than a B4 envelope (260mm x 360mm x 20mm)
If your item doesn't fit this criteria, we'd classify it as a parcel. View domestic parcel services.
Sending keys, pens, USBs or CDs?
Never put rigid or inflexible items in a regular paper envelope - even if you think they're small enough.
They could easily be damaged by our machines or torn from the envelope and lost.
Check our mailing boxes, bags and other packaging options to choose packaging to suit.
Get stamps at a reduced rate
Related products
For more detailed information about letters, refer to the Letters Products and Service Guide (PDF 1.4MB).
