Ways to track your parcel

Track without logging in

You can track your parcel without an account or logging in. All you need is a tracking number.

Track now

Use a MyPost account

Keep track of all your parcels in one place. We even automatically add parcels to your account if we have all the information required.

Create an account

Download the AusPost app

Use the AusPost app to check on your parcels no matter where you are.

Download the app

What you'll see when tracking your parcel

When tracking your parcel, you'll see information like:

  • the expected delivery date
  • if we're experiencing delivery delays
  • where it is and who has it
  • delivery options
Learn what the tracking statuses mean

What if my status hasn’t changed?

Some tracking statuses don't change for a while because they include a number of steps.

For example, 'it's on its way' means your parcel has been posted by the sender, processed by us and is moving through our sorting facilities. Depending on how far your parcel has to travel to be delivered, and the time of the year, you may see 'it's on its way' for a while.

I think my parcel is missing or late

Most parcels arrive within 5 business days of their expected delivery date.

If you’re concerned your parcel might be missing or lost:

  1. Visit find a missing item to learn what to do next
  2. Complete a missing item form so we can investigate.

You may also like to visit our complaints and feedback page.

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