11 June 2020

We’re processing police checks as quickly as we can, but responses from overseas authorities are taking longer than usual. Some countries and regions are not currently processing requests.

The longest delays are occurring in the following countries:

  •  China 
  • Denmark 
  • Norway 
  • Spain 
  • UK 
  • USA 

The following locations are not currently processing international police checks:

  • France 
  • Iran 
  • Italy 
  • Guam 
  • Virgin Islands 
  • Nepal 
  • USA (Kentucky, California, Massachusetts, North Carolina, Rhode Island, Tennessee, American Samoa) 

We’re still happy to receive requests for these locations, but we may not be able to provide an estimated turnaround time right now. We’ll share any updates as soon as they become available.