Choosing the right customs form

You'll need to fill out a customs form or declaration for all parcels and some letters you send overseas.

To work out which form you need, choose an option below:

Not sure how to classify your item? To be considered a letter or document, your package must:

  • weigh less than 500g,
  • have a rectangular shape,
  • be no larger than a B4 envelope (260 x 360 x 20mm), and
  • be no thicker than 20mm.

Preparing your declaration

You can pick up and complete your customs form at a Post Office, or get a head-start online.

Either way, you'll find step-by-step instructions on the form. And if you have any questions, just ask.