Update your address or bank account details, using the online policy manager or simply call the Client Services Department on 1300 858 747 and provide the details you want to update.
If you're paying by credit card, provide your new card number and expiry date. If you're paying by direct debit, provide your new BSB and account number. Make sure you allow time for the change to be made before your next premium is deducted.
Changing your car or adding additional cards
When you permanently replace your car with a similar one, cover for the previous car ends at the same time. Your replacement car automatically has the same cover as your existing policy for 14 days from the purchase date, but not exceeding the market value or the purchase price, whichever is lower.
To change your car or add a new car, log in and update your policy or call 1300 858 747 with the details of the car you want to insure and we'll guide you through the quick and easy process.
Adding a new driver
Adding an extra driver is easy - just log in to the online policy manager or call 1300 858 747 and provide the following details:
Date of birth
If they own another car
Any motor insurance claims they've made in the last 5 years
Any car accidents or losses where no claim was made in the last 5 years
If an insurance company has cancelled or refused to renew their insurance in the last 5 years
If they've had any alcohol or drug-related driving charges, or dangerous driving charges made against them in the last 3 years
If they've reached the maximum demerit points on their licence in the last 3 years
If they've been under a licence suspension, cancellation or restriction in the last 5 years
Please note: Adding a new driver may change your premium.
*Discounts apply to the premium paid for a new Australia Post Insurance policy initiated online on or after 30 March 2017. The discount applies to Gold Comprehensive, Third Party Property and Third Party Fire & Theft Car Insurance. We reserve the right to change the offer without notice. Base rate premiums subject to change. The discount does not apply to any renewal offer of insurance.
Australian Postal Corporation ABN 28 864 970 579 (AR No. 338646) "APC" is the distributor of Australia Post Comprehensive Car Insurance and acts as an Authorised Representative of Australia Post Services Pty Ltd ABN 67 002 599 340 (AFSL No. 457551) "APS". Because APC or APS don't know your financial needs, we can't advise if this insurance will suit you. You should consider your needs and read the FSG and Product Disclosure Statement (PDS) before making a decision to buy this insurance. Auto and General Services ABN 61 003 617 909 (AFSL 241411) "AGS" arranges the insurance on behalf of Auto & General Insurance Company Ltd ABN 42 111 5 86 353 (AFSL No. 285 571) "AGIC", the issuer of the policy. AGS pays APC a commission which is a percentage of your premium. Neither APC nor APS accept liability or guarantee payment of any claim or benefit in respect of the AGIC's products.