Extensive cover for everyday drivers

Take comfort knowing you have comprehensive cover for your own car, and if you cause an accident, for damage to other people’s property as well.

Australia Post car insurance is backed by QBE, one of the world’s largest insurers.

Special offer: $100 gift card

For a limited time, sign up for a Comprehensive Car Insurance policy to qualify for a $100 gift card. T&Cs apply.1

What's included in your Comprehensive Car Insurance?

New car replacement

If your brand new car’s written off within the first three years and has travelled less than 60,000km, we'll replace it with a new one of the same model or series.

Everyone's covered

Our comprehensive policy extends to others who use your car – there’s no need to list all drivers.2

Hire car cover

We’ll keep you on the move by arranging a hire car for 14 days if you’re involved in a car accident where you aren’t the driver at fault. Just give us the other driver’s details.

Optional extras

Hire car – extra

We’ll pay for a hire car for up to 14 days while we fix your car if you or someone driving your car causes an accident. This extends to damage to your car from things like hail or fire.

Choice of repairer

We select quality, QBE-accredited repairers to carry out servicing with our standard insurance. But if you’d prefer to choose your own licensed specialist, you can add this optional feature.

What else is covered?

  • Accident, fire and theft damage

  • Personal items cover (up to $1,000)

  • Car towing and storage costs

  • Emergency accommodation if you’re more than 150km from home

  • Replacement car keys

  • Weather event damage cover (e.g. hail, storms and floods)

  • Damage to other people’s property

Need to make a claim?

The simple claims experience is handled by the experts at QBE, and includes a dedicated claims manager to guide you every step of the way.

Did you buy car insurance before 31 October 2020?

View contact details and information relating to your policy.

1 Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Australia Post Gift Card by Mastercard (“Card”) in conjunction with the issuer Heritage Bank Limited ABN 32 087 652 024 AFSL 240984 Australian Credit Licence 240984 (“Issuer”) pursuant to a licence by Mastercard Asia/Pacific Pte Ltd. Australian Postal Corporation ABN 28 864 970 579 is the distributor of the Card and is responsible for providing various cardholder services and acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). Read the full terms and conditions before using the Card. The offer is available to customers who purchase an Australia Post comprehensive car or combined home and contents insurance policy between 18 April 2021 and 11 July 2021 via auspost.com.au/insurance or by calling 13 70 11. The customer will qualify for the offer 21 days after purchasing the insurance policy. Once the customer has qualified for the offer, an Australia Post Gift Card by Mastercard with $100 will be mailed to the customer within 40 days for each policy purchased. We reserve the right to shorten or extend the period the discount is offered and vary the amount of the discount, to be exercised in our absolute discretion.

We may choose to exclude cover for some drivers based on their driving experience and claims history. Higher excesses are also applicable to all drivers under 25. Drivers under the age of 25 years and not listed on the Certificate of Insurance (COI) will be required to pay a higher excess than drivers under 25 years of age, and listed on the COI. (For more information about excesses and drivers under 25 years of age see the Additional Information Guideline.) All drivers must comply with the terms and conditions of the policy. For more information see the PDS and the Additional Information Guideline.

Australia Post home and motor insurance is issued and underwritten by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE). Australian Postal Corporation (ABN 28 864 970 579, AR No: 338646) is an authorised representative of Australia Post Services Pty Limited (ABN 67 002 599 340, AFSL 457551) which is acting (under its own AFSL) on behalf of QBE. Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. To decide if this product is right for you, please read the relevant Combined Financial Services Guide and Product Disclosure Statement