What's included in your Comprehensive Car Insurance?

New car replacement

If your brand new car’s written off within the first three years and has travelled less than 60,000km, we'll replace it with a new one of the same model or series.

Everyone's covered

Our comprehensive policy extends to others who use your car – there’s no need to list all drivers.2

Hire car cover

We’ll keep you on the move by arranging a hire car for 14 days if you’re involved in a car accident where you aren’t the driver at fault. Just give us the other driver’s details.

Get $75 off Comprehensive Car Insurance

Save on your first year's premium when you buy online. T&Cs apply.1

Optional extras

Hire car – extra

We’ll pay for a hire car for up to 14 days while we fix your car if you or someone driving your car causes an accident. This extends to damage to your car from things like hail or fire.

Choice of repairer

We select quality, QBE-accredited repairers to carry out servicing with our standard insurance. But if you’d prefer to choose your own licensed specialist, you can add this optional feature.

What else is covered?

  • Accident, fire and theft damage

  • Personal items cover (up to $1,000)

  • Car towing and storage costs

  • Emergency accommodation if you’re more than 150km from home

  • Replacement car keys

  • Weather event damage cover (e.g. hail, storms and floods)

  • Damage to other people’s property

Extensive cover for everyday drivers

Take comfort knowing you have comprehensive cover for your own car, and if you cause an accident, for damage to other people’s property as well.

Australia Post car insurance is backed by QBE, one of the world’s largest insurers.

Need to make a claim?

The simple claims experience is handled by the experts at QBE, and includes a dedicated claims manager to guide you every step of the way.

Did you buy car insurance before 31 October 2020?

View contact details and information relating to your policy.

1 This offer is available to customers who purchase an Australia Post comprehensive car insurance policy online. This offer does not apply to the renewal of an existing Australia Post car insurance policy. The $75 saving will be applied to the standard Australia Post Comprehensive Car Insurance premium for the first year of the policy being purchased after all other discounts have been applied. GST and government charges are calculated and payable on this amount. Read the full terms and conditions for the $75 saving.

We may choose to exclude cover for some drivers based on their driving experience and claims history. Higher excesses are also applicable to all drivers under 25. Drivers under the age of 25 years and not listed on the Certificate of Insurance (COI) will be required to pay a higher excess than drivers under 25 years of age, and listed on the COI. (For more information about excesses and drivers under 25 years of age see the Additional Information Guideline.) All drivers must comply with the terms and conditions of the policy. For more information see the PDS and the Additional Information Guideline.

Australia Post home and motor insurance is issued and underwritten by QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE). Australian Postal Corporation (ABN 28 864 970 579, AR No: 338646) is an authorised representative of Australia Post Services Pty Limited (ABN 67 002 599 340, AFSL 457551) which is acting (under its own AFSL) on behalf of QBE. Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. To decide if this product is right for you, please read the relevant Combined Financial Services Guide and Product Disclosure Statement, and Target Market Determination. Any reference to value and competitiveness refers to an average market segment and may not include your specific circumstances.