Is your international delivery being sent to or from Australia taking longer than expected? It’s possible an event or disruption overseas may be impacting delivery times. It’s also possible that an international sending restriction applies to your item, which has prevented delivery.

Known disruptions:

Information about known disruptions impacting postal services around the world are listed below.  

Canada
USA
Belgium
Italy
Guatemala

 

Canada

Date: 10 January 2019
Expected delays: None

The significant delivery delays experienced by Canada Post in late 2018 have now been resolved, with operations returning to normal. Regular delivery times can be expected for all services.

 

USA

Date: 10 October 2018
Expected delays: 3-5 days

Hurricane Michael made landfall on Wednesday, 10 October 2018 in the Florida Panhandle, bringing destructive winds, dangerous storm surges and flash flooding. Operations have been disrupted in some areas.

USPS is continuing to monitor the storm as it moves inland, and its top priority is the safety of its customers and employees. Some post offices have suspended operations, mainly in the areas with postcodes ranging from 32300 to 32499. Deliveries and other services in the region will also be affected.

 

Belgium

Date: 7 – 13 November 2018
Expected delays: 3-5 days

Due to rotating industrial action announced by the trade unions for the period between 7 and 13 November 2018, postal service in Belgium is expected to be heavily disrupted.

 

Italy

Date: 29 October until 2 November
Expected delays: 2-5 days

The postal service of Italy have advised that severe weather conditions from 29 October until 2 November impacted delivery speeds, with a general slowdown, as well as the suspension of the delivery in areas where the staff safety was compromised.


Date:
10 October 2018
Expected delays: 3-5 days

Since Wednesday, 10 October 2018 severe weather conditions in Sardinia, in particular Cagliari as well as the eastern part of the island, are causing considerable problems in the road flows of the whole area, mainly due to the collapse of a bridge. The municipality of Capoterra is, as of yesterday afternoon, still unreachable.

This situation had a serious impact on the delivery service, with a general slowdown in the areas concerned (Tortoli , Quartu Sant'Elena, Assemini where IT systems collapsed, Capoterra, Pula and Teulada), as well as the suspension of the delivery activity where the staff safety was compromised.

 

Guatemala

Date: 20 February 2018
Ends: Ongoing

Guatemalan Post has advised us that preparations are underway to enable Correos y Telegrafos to carry out its activities as the designated postal operator; this is now due to enter its final phase. As a result, all mail services to Guatemala are suspended until further notice.

 

Concerned your item is missing?

Please go to 'Find a missing item' to find out what steps to take.