Domestic delivery times

View estimated delivery times for different states and territories.

International delivery times

View international delivery time estimates and find out about overseas restrictions.

Latest service updates

Learn about changes to our services and any current disruptions.

Stay updated on your deliveries

For the quickest, smartest tracking experience, use the AusPost app to manage your deliveries on the go.   

  • Expected delivery dates. See them as soon as we've got your parcel.1 
  • Localised service updates. Know what's happening in your local area, with deliveries like yours.  
  • Handy delivery options. Choose to redirect your parcel or have it left in a safe place.2  
  • Notification preferences. Tell us what you want to know, and when.  
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Help and support

Find answers to frequently asked questions, report a problem, or talk to our team.  We're happy to help.

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Our COVID-19 response

Learn what we're doing to keep things moving while keeping our customers and posties COVID safe.

Our COVID-19 response COVID-19 safety info for customers

1 Expected delivery dates are included in the tracking information provided for deliveries within Australia. Dates can only be calculated once we’ve received the item from the sender. If the delivery postcode hasn’t been entered into our system, you’ll often be able to calculate expected delivery dates by entering the postcode when viewing the item on our tracking tool. Any dates for delivery are a guide only.

2 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. 

The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.