Sending for Christmas? Check our recommended post-by dates to make sure your gifts have the best chance of arriving in time.

Sending within Australia

Last updated: 25 November 2020

Same-state deliveries1

Express Post
Most items are arriving within 1 business day2
Allow up to 2 business days3

Parcel Post
Most items are arriving within 2 business days2
Allow up to 5 business days3

Regular letters
Allow up to 5 business days

Interstate deliveries1

Express Post
Most items are arriving within 2 business days2
Allow up to 3 business days3

Parcel Post
Most items are arriving within 4 business days2
Allow up to 7 business days3

Regular letters
Allow up to 7 business days

Sending overseas

Last updated: 25 November 2020

To China

Express
6–15 business days4

Standard
10–20 business days4

To New Zealand

Express
3–8 business days4

Standard
6–12 business days4

To United Kingdom

Express
6–10 business days4

Standard
9–15 business days4

To United States

Express
7–15 business days4

Standard
10–20 business days4

Latest updates

France – further delays due to high COVID-19 case numbers

22 October 2020

Tighter restrictions are in place across some regions. Deliveries to and from France are likely to take longer than usual.

Christmas sending & delivery dates

2 October 2020

It’s going to be our busiest Christmas ever. Send by our recommended dates to give your items the best chance of arriving on time.

Victoria-bound items from the USA – update

15 September 2020

An easing of Victorian COVID-19 restrictions means items from the USA are no longer being diverted via Perth. We expect delivery times to improve over time, but items may still take longer than usual to arrive due to ongoing restrictions and operating constraints.

Letter deliveries – temporary changes to delivery frequencies in metro areas

12 August 2020

Current operating constraints and COVID-19 restrictions mean we’ve had to temporarily change our delivery frequencies. 

Important biosecurity awareness warning – Seeds

7 August 2020

The Department of Agriculture, Water and the Environment has issued a warning about unsolicited seed packets arriving via mail.

1 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. Delivery times for regular letters are based on service requirements as regulated by the Australian Government. Actual delivery speeds will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting. 

2 Between the 19 November 2020 and 25 November 2020, at least 70% of items arrived within the upper limit of this range.

3 Between the 19 November 2020 and 25 November 2020, at least 95% of items arrived in this number of days or fewer.

4 International delivery times are estimated from the time of posting in Australia to delivery in metro locations in the destination country. They don't include time spent in customs, which is out of our control. Due to increased travel time between facilities for items lodged from SA, TAS or NT please allow additional time for delivery. For Express, add 3 business days to all estimated delivery times. For Standard, add 7 business days to all estimated delivery times.

5 Expected delivery dates are included in the tracking information provided for deliveries within Australia. Dates can only be calculated once we’ve received the item from the sender. If the delivery postcode hasn’t been entered into our system, you’ll often be able to calculate expected delivery dates by entering the postcode when viewing the item on our tracking tool. Any dates for delivery are a guide only.

6 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. 

The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.