Sending within Australia

Last updated: 25 November 2020

Same-state deliveries1

Express Post
Most items are arriving within 1 business day2
Allow up to 2 business days3

Parcel Post
Most items are arriving within 2 business days2
Allow up to 5 business days3

Regular letters
Allow up to 5 business days

Interstate deliveries1

Express Post
Most items are arriving within 2 business days2
Allow up to 3 business days3

Parcel Post
Most items are arriving within 4 business days2
Allow up to 7 business days3

Regular letters
Allow up to 7 business days

Sending overseas

Last updated: 4 January 2021

To China

Express
6–14 business days4

Standard
12–21 business days4

To New Zealand

Express
6–12 business days4

Standard
9–15 business days4

To United Kingdom

Express
9–18 business days4

Standard
9–25 business days4

To United States

Express
10–20 business days4

Standard
15–25 business days4

Latest updates

Sending overseas – new customs requirements apply

January 2021

Senders must now provide customs information electronically prior to posting international parcels and express letters to certain countries. Articles sent without this information may be delayed or returned to sender.

Deliveries to Spain may be delayed

13 January 2021

Extreme weather conditions are disrupting air, road and rail transport across Spain. Deliveries may be delayed as a result. We'll update you with further info as soon as we can.

Deliveries to UK may be delayed

5 January 2021

Heightened COVID-19 restrictions in the United Kingdom may affect services and deliveries may be delayed as a result.

Price changes for PO Boxes

4 January 2021

On 1 February 2021, price changes will take effect for Post Office Boxes, common boxes, private bags and locked bags.

Deliveries to USA may be delayed

22 December 2020

Heightened COVID-19 restrictions, high parcel volumes and severe snowstorms on the United States East Coast are affecting services. Deliveries may be delayed as a result.

1 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. Delivery times for regular letters are based on service requirements as regulated by the Australian Government. Actual delivery speeds will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting. 

2 Between the 19 November 2020 and 25 November 2020, at least 70% of items arrived within this time.

3 Between the 19 November 2020 and 25 November 2020, at least 95% of items arrived within this time.

4 International delivery times are estimated from the time of posting in Australia to delivery in metro locations in the destination country. They don't include time spent in customs, which is out of our control. Due to increased travel time between facilities for items lodged from SA, TAS or NT please allow additional time for delivery. For Express, add 3 business days to all estimated delivery times. For Standard, add 7 business days to all estimated delivery times.

5 Expected delivery dates are included in the tracking information provided for deliveries within Australia. Dates can only be calculated once we’ve received the item from the sender. If the delivery postcode hasn’t been entered into our system, you’ll often be able to calculate expected delivery dates by entering the postcode when viewing the item on our tracking tool. Any dates for delivery are a guide only.

6 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. 

The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.