Sending within Australia

Last updated: 22 April 2021

Same-state deliveries1

Express Post
Most items are arriving within 1 business day2
Some items may take 2 business days to arrive3

Parcel Post
Most items are arriving within 2 business days2
Some items may take 4 business days to arrive3

Regular letters
Allow up to 5 business days

Interstate deliveries1

Express Post
Most items are arriving within 2 business days2
Some items may take 3 business days to arrive3

Parcel Post
Most items are arriving within 4 business days2
Some items may take 7 business days to arrive3

Regular letters
Allow up to 7 business days

Please note: Delivery times may take longer depending on origin and destination.

Sending overseas

Last updated: 21 April 2021

To China

Express
6–12 business days4

Standard
10–20 business days4

To New Zealand

Express
5–8 business days4

Standard
7–12 business days4

To United Kingdom

Express
9–18 business days4

Standard
12–22 business days4

To United States

Express
7–12 business days4

Standard
10–18 business days4

Latest updates

Express and Premium Post delays

6 May 2021

Deliveries due today and tomorrow may be delayed by 1-2 days due to weather conditions impacting air services. This affects Express Post and Premium Post deliveries to Melbourne, Sydney, Brisbane, Adelaide and Far North Queensland.

Deliveries to and from India and Thailand may be delayed

27 April 2021

Limited flight availability and increased COVID-19 restrictions mean items sent to and from India and Thailand may be delayed.

Sending perishable food products – important change

22 April 2021

Australia Post will continue to offer its carriage of perishable foods across its delivery network beyond 30 June 2021, establishing an industry forum, jointly led with Small Business Ombudsman, Bruce Billson.

Temporary surcharge on outbound international parcel consignments

4 March 2021

On 8 March 2021, a temporary International Linehaul Surcharge will be introduced for parcel consignments sent to impacted destination zones. The surcharge partially recovers higher costs caused by reduced airfreight capacity during COVID-19.

Sending overseas – new customs requirements apply

January 2021

Senders must now provide customs information electronically prior to posting international parcels and express letters to certain countries. Articles sent without this information may be delayed or returned to sender.

1 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. Delivery times for regular letters are based on service requirements as regulated by the Australian Government. Actual delivery speeds will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting. 

2 Between 8 April 2021 and 21 April 2021, at least 70% of items arrived within this time.

3 Between 8 April 2021 and 21 April 2021, at least 95% of items arrived within this time.

4 International delivery times are estimated from the time of posting in Australia to delivery in metro locations in the destination country. They don't include time spent in customs, which is out of our control. Due to increased travel time between facilities for items lodged from SA, TAS or NT please allow additional time for delivery. For Express, add 3 business days to all estimated delivery times. For Standard, add 7 business days to all estimated delivery times.

5 Expected delivery dates are included in the tracking information provided for deliveries within Australia. Dates can only be calculated once we’ve received the item from the sender. If the delivery postcode hasn’t been entered into our system, you’ll often be able to calculate expected delivery dates by entering the postcode when viewing the item on our tracking tool. Any dates for delivery are a guide only.

6 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. 

The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.