• We’re a self-funded government business enterprise. The Australian Government is our sole shareholder.
• We’re one of the most trusted brands in Australia, employing more than 36,000 people across our integrated delivery, logistics, retail and eCommerce network.
• We don’t receive any taxpayer funding and we’ve paid more than 1.7 billion in dividends to the Australian Government over the past decade.

• Profit after tax – $36.4 million
• Total revenue - $6.56 billion
• Profit before tax - $41 million
• Dividend to Australian Government - $20 million
• Cost of meeting our Community Service Obligations - $182.5 million
  

• 3.8 million customers registered for MyPost – to give them greater choice and flexibility in how they receive their parcels.
• We opened 11 new superstores where customers can access dedicated online shopping and travel zones and 24/7 areas with self-service terminals and parcel lockers
• 249 million people visit our retail outlets annually
• We received 182 million digital visits as more and more people are using our website to do everyday jobs such as track a parcel or look up a postcode.
• We have Australia's largest retail network with 4,392 Post Offices. This includes 2,551 in rural and remote areas and 2,886 Licensed Post Offices (LPOs)
• We maintain around 15,357 street posting boxes
• We deliver to more than 190 different countries.

• Our 1.4% gender pay gap shows we’ve made significant progress towards gender equality – and our vision for a gender pay gap of zero – in our business.
• Our lost time injury frequency rate (ie lost time per million hours worked) for safety is 6.6. This is equal to our all-time record low and is 43% less than 4 years ago.
• Our employees and our partner workforce – including licensees, franchisees and mail contractors – number over 50,000 people nationally.
• Our people represent 140 different nationalities and speak more than 64 different languages
• 2.1% of our workforce is made up of Aboriginal and Torres Strait Islander people
• 6% of our workforce has a disability
• Women make up 38.7% of our workforce

• 96.2% of letters delivered on time, exceeding our Community Service Obligation of 94%
• We invested more than $7.05 million in the community. This was comprised of cash, time, in-kind donations, and management and operational costs to support our community programs.
• We awarded 86 grants to projects that build skills and capability of individuals, community groups, small businesses and the wider community through the Our Neighbourhood Grants program.
  

• We’ve reduced carbon emissions by 17% since the year 2000. This keeps us on track to achieve our target of 25% reduction by 2020
• 62.6 tonnes of mobile phones and accessories have been diverted from landfill through our partnership with MobileMuster
• 179,326 printer cartridges have been returned for recycling through our partnership with Planet Ark
• We recycled and reused 12,531 tonnes of material destined for landfill through our waste management program. Our target is 100,000 tonnes by 2020
• We launched the use of Australia’s first 100 per cent electric commercial van

Learn more about the team responsible to leading us into the future.

• Meet our executive leadership team
• Meet our Board of directors