How LPOs operate

LPOs may be run solely as a Post Office or in conjunction with another business, such as a newsagency or convenience store.

LPOs must offer a range of Australia Post products and services, including mail acceptance and processing, postage stamps, money orders, bill payment and banking.

They may also offer additional products and services including mail processing and delivery, philatelic items, packaging products, stationery, gifts and Post Office Boxes.

Why become an LPO licensee?

As a licensee, you'll benefit from:

  • use of our well established brand
  • annually revised fee and commission structure, with discounts for purchasing Australia Post products 
  • access to management and business systems 
  • ongoing training and support 
  • opt in for point-of-sale and marketing programs

How it works

Here's the LPO model at a glance:

  • As a licensee, you'll be granted a licence to use our systems, manuals, trademarks and image in operation of the LPO
  • There is no term for the licence, which can be assigned or transferred at any time subject to our approval
  • You can manage the outlet on a day-to-day basis or appoint a manager. You're also responsible for recruiting, training and managing your staff
  • Trading hours are typically 9am to 5pm Monday to Friday and 9am to 12 pm Saturday. LPOs often open for extended trading depending on local circumstances
  • As a licensee, you're responsible for the premises. This includes fit-out (subject to our approval); maintenance; and operating costs. You may also need to pay a point-of-sale technology fee
  • You'll earn an income from fees and commissions for the work you perform. You'll also receive a discount when purchasing Australia Post products

Existing LPO opportunities

The most common way to become a licensee is to purchase an existing LPO.

If you're interested in purchasing an existing LPO check local newspapers, business broker listings and websites for LPOs that are advertised for sale.

If you are interested in a particular LPO, you can approach the existing licensee directly. Once you have reached an agreement to purchase an existing LPO, the existing licensee will notify us. We'll then commence the assignment / approval process.

Please note that we do not publish or hold records of all LPOs for sale as we do not act as brokers.

New LPO opportunities

In the event that an opportunity for establishment of a new LPO becomes available, Australia Post will advertise for tenders in local newspapers.

If you'd like to be notified when a tender is released, please complete our expression of interest form.