Turkiye (formerly Turkey)

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our Prohibited and Restricted item list and packaging guide (1.1MB).

• Antiques
• Asbestos
• Alcohols and alcoholic beverages
• Batteries
• Binoculars
• Cash
• Cigarette paper
• Coffee and tea
• Contraceptives and advertising
• Dangerous goods and hazardous substances including lithium batteries and devices containing them
  
• Flour
• Furs
• Gambling Devices
• Invoices, blank
• Liquids or items containing liquids
• Lottery tickets and advertising
• Measuring apparatus, non-metric
• Molasses
• Pepper, white
• Playing cards
• Pornography
• Precious metals and stones
• Propaganda against Turkiye
• Saccharine
• Saffron
• Salt
• Shaving brushes made in Japan
• Soil
• Tobacco and tobacco products.

Transporting food of any kind is prohibited under International Courier.

Perfume is prohibited under International Express.

Batteries

All types of batteries and devices containing them (e.g. laptops, mobile phones, wireless headphones and equivalent, power banks, tablets, etc.) are prohibited from being sent via International Courier.

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

• Alcoholic beverages
• Bees and leeches
• Butter
• Ceramic products
• Coffee
• Cologne and perfume
• Computer software, components and parts
• Cosmetics
• Diplomatic mail
• Drugs: Prescription and non-prescription
• Electronic equipment
• Firearms
• Foodstuffs
• Food supplements and foods for athletes to Turkiye is also prohibited. However, this restriction is waived in cases where a medical report, prescription or national sportsperson's certificate is presented by the addressee
• Glass products
• Ivory
• Labels
• Leather goods
• Maps
• Medical/dental supplies and equipment
• Meat products
• Mineral waters
• Parasites and insect killers
• Personal effects
• Phones/modems
• Plants and parts of plants
• Radio equipment
• Samples, textile
• Seeds
• Shoes
• Silkworm eggs
• Soap
• Tea
• Tobacco
• Toys
• Textile articles
• Thermometers, medical
• Tobacco
• Vegetable fats and oils, industrial.

Turkiye requires an import permit for most commercial goods. Before posting any item, senders should confirm that the addressee has any necessary permit.

Tax Assessment Thresholds for Business-to-Consumer (B2C) & Business -to-Business (B2B) shipments

For all B2C and B2B sending a 30% tax will apply for items sent from EU-member countries and a 60% tax will apply for non-EU countries.

All sending with a declared value below 30 EUR will follow a simplified customs declaration process. The customs declaration will be submitted to the Turkish Customs Administration by Turkish Post PTT with no additional action required by the receiver. All sending with a declared value above 30 EUR will require a detailed customs declaration. This needs to be submitted to the Turkish Customs Administration by a customs broker on behalf of the recipient. This may result in additional costs for the recipient to receive their items.

Please note that to determine the declared value of the item, postage charges and fees need to be added. As such, postage charges should be included on the CN23 and CN22, forms or on address labels affixed to the items destined for Türkiye. If postage charges and fees are not explicitly shown on the relevant documents or affixed to international postal items containing goods destined for Türkiye, a standard fee of 3 EUR will automatically be applied to determine the declared value of the item and whether it will follow the simplified or detailed customs declaration process.

Books and other similar printed publications below 1,500 Euros will be exempt from the import tax outlined above, provided the items are for personal use and are sent to a natural person. 

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Please ensure that you provide a comprehensive goods declaration. Senders MUST provide, sender’s details, receiver’s details (including receiver’s phone numbers and e-mail address), accurate goods descriptions, HS Tariff Codes, itemised values, and country of origin.

Commercial goods require an inserted invoice. Mark the outside of the article facture inseree. Dutiable goods exceeding 50 Turkish pounds require a certificate of origin endorsed by a Turkish consul. Used clothing, bedding, carpets, sacks and so on, require a certificate of disinfection.

If shipment can be cleared on behalf of receiver, they will be required to provide paperwork relating to the customs clearance process such as proof of payment, ID/Passport information, power of attorney, prescription, vehicle registration, etc.

If the shipment is subject to formal customs clearance due to Turkish Custom Laws, the shipment must be cleared from Turkish Customs by the receiver/receiver’s broker. The sender is unable to assist.

If the shipment is subject to formal customs clearance due to Turkish Custom Laws, the receiver/receiver’s broker will be required to provide paperwork relating to the customs clearance process.

The correct declaration of value, piece and weight information on waybill is crucial.

DHL Turkey (our delivery partner in Turkiye) notifies the receiver by email/SMS maximum 6 times. It is up to the receiver to clear the shipment with their own broker. When filling out the receiver details, be sure to include their phone number. (Failure to do so may result in Return to Sender.)

The formal clearance period is 20 days from arrival. After this time, shipments are subject to confiscation. The sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.

The sender is responsible for finding if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Please contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78.

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

• International Courier, International Express - Parcels courier delivery to the places shown.
  
  International Courier, International Express - Parcels does not deliver to a Post Office Box or Poste Restante. Turkish customs procedures may take between 48 and 96 hours for all International Express - Parcel articles. All commercial and sample shipments must be addressed to a company or institution and not to a private individual. Merchandise articles for Turkish citizens will only be accepted for citizens with a tax number. Articles for non-Turkish citizens cannot be sent by International Courier or International Express - Parcel.
  
  All International Express - Parcel articles require an invoice.
  
  All International Express - Parcel articles, including personal gifts, require an invoice containing a full description of the goods. Invoices should be on a formal letterhead and labelled commercial invoice or invoice only. For articles of no commercial value, the documentation should state no commercial value - value declared for customs purposes only. Never use the words pro forma.
• International Express - Letters service
  
  The International Express - Letters service guaranteed service is available only from designated NSW and QLD postcodes.

For more information from the overseas carrier, check the Ptt website.