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Chile

Check our destination guide below for postal restrictions and requirements, or use our postage calculator for estimated costs and delivery times

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 New digital system for collecting value-added-tax (VAT) 

Effective 25 October 2025, Chile has introduced a new digital system for collecting value-added-tax (VAT) on low-value goods (USD $500 or less) sent from overseas sellers, including online marketplaces and e-Commerce platforms.

Under this new system:

  • Overseas sellers must collect VAT at the point of purchase and send it directly to Chile’s tax authority.
  • If the seller does not collect VAT at the point of purchase, the buyer will be charged VAT when the goods are imported to Chile.

In addition, sellers are now required to register for a VAT ID and manage their VAT obligations through the Digital VAT Portal – Servicio de Impuestos Internos (SII).

Prohibitions

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our Prohibited and Restricted item list and packaging guide (1.1MB).

  • Absinthe
  • Adulterated beverages and foodstuffs
  • Biological or radioactive materials
  • Chain letters
  • Condensed milk
  • Dangerous goods, haz and comb materials
  • Infectious disease agents
  • Lottery tickets and advertising
  • Offensive materials
  • Pharmaceutical products and drugs of unknown composition.

Chilean Post does not accept ordinary and registered letters containing articles subject to customs duty

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

  • Animals and plants
  • Chemicals
  • Films
  • Medicines
  • Saccharine and similar substances.

Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Items containing commercial goods require an invoice stating the country of origin.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

  • International Express (carried via the EMS network) - Parcels deliver only to the places shown
    • Ancud
    • Angol
    • Arica
    • Calama Antofagasta
    • Castro
    • Chillan
    • Concepcion
    • Constitucion
    • Copiapo
    • Coquimbo
    • Coyhaique
    • Curico
    • Iquique
    • La Serena
    • La Union
    • Linares
    • Los Andes
    • Los Angeles
    • Osomo
    • Puerto Montt
    • Puerto Varas
    • Punta Arenas
    • Quillota
    • Rancagua
    • San Antonio
    • San Felipe
    • San Fernando
    • San Javier
    • Santiago
    • Talca
    • Talcahuano
    • Temuco
    • Tocopilla
    • Valdivia
    • Valparaiso
    • Villarrica

      International Express - Parcels does deliver to a Post Office Box or Poste Restante.
  • International Express - Letters service available on a non-guaranteed basis
  • International Registered Post
    Chile pays compensation only in case of loss, total theft or total destruction of the article.

For more information from the overseas carrier, check the Correos Chile website

Make sure it's safe to send

Some items are considered dangerous and unsuitable for sending from Australia, even if they’re not prohibited by the destination country.

Download guide (PDF 1.1MB)