Free 12-month mail redirection for special circumstances
If you’re in charge of a deceased estate, or are a victim of domestic violence or a natural disaster within Australia, you may be eligible for a free 12-month mail redirection.
A free 12-month mail redirection is available to:
Victims of domestic violence
Family and domestic violence is the biggest cause of homelessness in Australia. It isolates victims from their support networks, local communities and social services. If you need help staying connected, we'll make sure your mail still gets to you.
Victims of natural disasters
You may be eligible for a free 12-month mail redirection if a major natural disaster impacts your mail delivery (personal mail only). We'll let affected residents in the region know if this is available to them.
Caretakers of deceased estates
To apply, you must be the executor or administrator of the estate (or a family member if these roles were not appointed).
How to apply for a free 12-month mail redirection
Apply in-person at any Post Office in Australia. You'll need to bring: