Managing your card

Head online or use our Load&Go App to manage your money.

You can:

  • Convert Australian Dollars $AUD into Chinese Yuan
  • Lock in your exchange rate
  • Check balances, recent transactions and change your PIN 
  • Block or lock your card if its lost or stolen
     

How to reload money on your Load&Go China card

Top-up money on your card any way you choose, whether it's in-store at a Post Office or with internet banking.
 

How to check your balance

Lost your PIN?

You can manage your PIN online, by SMS or by phone.

How to make purchase with your card

Load&Go China: The Card is issued by Bank of China (Australia) Limited (ABN 28 110 077 622) AFSL and Australian Credit Licence Number 287322. Australian Postal Corporation ABN 28 864 970 579 (AR No. 338646) is the distributor of the Card and is an authorised representative of Australia Post Services Pty Ltd ABN 67 002 599 340 (AFSL No. 457551). Information is for reference only and any advice does not take into account your personal needs and financial situation. You should consider whether the Card is appropriate for you. We recommend you read the Product Disclosure Statement (PDF 218kb) and the Financial Services Guide (PDF 121kb) before acquiring the Card.