Managing your card

Head online or use our Load&Go App to manage your money.

You can:

  • Convert Australian Dollars $AUD into Chinese Yuan
  • Lock in your exchange rate
  • Check balances, recent transactions and change your PIN 
  • Block or lock your card if its lost or stolen

How to reload money on your Load&Go China card

Top-up money on your card any way you choose, whether it's in-store at a Post Office or with internet banking.

How to check your balance

Lost your PIN?

You can manage your PIN online, by SMS or by phone.