Bulk mail changes
Bulk mail changes
From 3 March 2025 a fee will be introduced for non-conforming bulk mail lodgements. And from 1 July 2025 Clean Mail will no longer be available. Instead, customers will be able to lodge mail as PreSort Letters Unbarcoded.
Letters deliveries have changed
Letters deliveries have changed
From 15 April 2024, estimated delivery timeframes for regular and priority letters have changed. Please note, letters may be delivered earlier than the timeframes shown on our website as we make progressive delivery model changes across the country through to the end of 2025.
1 The number of tracking scans will vary depending on how and where the envelope is lodged, processed and delivered. The envelope may receive a tracking scan: at a processing facility, if processed by automated mail processing equipment; or on delivery, where a tracking scan can be captured.
2. If the recipient is not home, the article will be taken to the nearest Post Office and a card will be left for the recipient to collect the article. If the address on the article is a PO Box number, a card will be left for the recipient to pick up and sign for the article at the nearest Post Office. A return address is a condition of lodgement for all Registered Post articles.
3 The minimum size also depends on the shape of the item and the ratio of its length to width. 90 x 145mm for Reply Paid. Refer to detailed product pages for more information.
