Bulk mail changes
Bulk mail changes
From 3 March 2025 a fee will be introduced for non-conforming bulk mail lodgements. And from 1 July 2025 Clean Mail will no longer be available. Instead, customers will be able to lodge mail as PreSort Letters Unbarcoded.
- About Reply Paid
- Pricing
- Posting your mail
Use Reply Paid for customer convenience
As well as the Priority delivery, Reply Paid offers the option of a Regular delivery service.
Benefits
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Increase responses to your communications - when you enclose a Reply Paid envelope, your customers can respond quickly, easily and for free
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Pay only for the articles that you receive
How to use Reply Paid
You can use our Reply Paid service for:
- Reply Paid Letters (Domestic) - enclose a Reply Paid envelope, postcard, coupon or self-mailer in 'Large' or 'Small' items sent within Australia
- International Reply Paid Letters (IRP) - extend your marketing campaign overseas and get the same benefits with for 'Small' items under 50g
- If you need a reply paid service for larger items, you can use our Return Paid parcels service
We provide you with a Reply Paid address with barcode that can be pre-printed or handwritten onto envelopes. Customers then use this envelope to reply to you. You are charged only for the mail that is returned to this address - there is no charge to the customer.
What you can send
With Reply Paid, you can send 'Small' or 'Large' items
Small | Large | |
---|---|---|
Maximum weight | Small125g (50g for IRP) |
Large500g |
Minimum size | Small90 x 145mm |
LargeN/A |
Maximum size | Small130 x 240mm |
Large260 x 360mm |
Maximum thickness | Small5mm |
Large20mm |
Get started!
To use our Reply Paid service, you'll need to complete a Reply Paid application form (PDF 115kB)
Email your completed form to replypaid@auspost.com.au. Within 3 working days, we'll confirm our acceptance and send your Reply Paid approval and artwork.
Please note: You'll need an Australia Post business credit account to use this service.