07 March 2014
Background:
According to Nielsen*, Australian advertisers spent almost $9.6 billion in the year to 30 June 2013. However, media fragmentation has been accompanied by growing confusion over what channels are most likely to give marketers and businesses solid returns on investment.
We surveyed over 9,000 Australians to find out their views on advertising and the effectiveness of communication channels and compiled the results in our report, "Creating connections that matter: how Australians want to hear from brands".
In the report:
The Insurance industry Insights report explores the consumer responses to scenarios involving insurance providers. Insights include:
- The top five channels consumers consider to be most effective for advertising.
- How current marketing spend correlates with consumer channel preferences.
- Which channels consumers find most useful when deciding to take out or renew their car, home and contents or health insurance or considering switching their insurance provider.
- Channel preference for finding out how to make a claim.
*Source: Nielsen AIS data, July 2011 - June 2013
