25 August 2020

Australia Post monthly reported volume changes for letters, parcels and workforce movement.

Letter volume changes

Addressed Mail and Unaddressed Mail (relative to the equivalent month in the prior year)

Letter volume changes
  April 2020 May 2020 June 2020 July 2020

Domestic

National

April 2020

-28%

May 2020

-36%

June 2020

-9%

July 2020

-19%

NSW & ACT

April 2020

-29%

May 2020

-36%

June 2020

-15%

July 2020

-19%

VIC & TAS

April 2020

-26%

May 2020

-36%

June 2020

-10%

July 2020

-23%

QLD

April 2020

-19%

May 2020

-37%

June 2020

4%

July 2020

-13%

SA & NT

April 2020

-46%

May 2020

-30%

June 2020

0%

July 2020

-14%

WA

April 2020

-37%

May 2020

-39%

June 2020

-4%

July 2020

-16%

International

April 2020

-50%

May 2020

-46%

June 2020

-30%

July 2020

-43%

Notes:

  1. June 2020: 14% decrease in addressed mail and 13% increase in unaddressed mail (e.g. reflecting local government engagement with constituents).
  2. International: Inbound & outbound letters, regulated inbound packets.

Domestic parcel volume changes

(relative to the equivalent month in the prior year)

Domestic parcel volume changes
  April 2020 May 2020 June 2020 July 2020

National – Australia Post branded

April 2020

64%

May 2020

49%

June 2020

51%

July 2020

54%

National – StarTrack branded

April 2020

3%

May 2020

-1%

June 2020

27%

July 2020

14%

Notes:

  1. These figures do not include International parcels.

Workforce statistics

National Workforce movement of staff (percentage change from previous month shown in brackets)

Workforce statistics
  June 2020 July 2020

Employees

June 2020

37,399 (0%)

July 2020

37,188 (-1%)

PDOs (included in Employees)

June 2020

11,803 (0%)

July 2020

11,841 (0%)

Casuals (included in Employees)

June 2020

2,462 (0%)

July 2020

2,483 (0%)

Contractors

June 2020

42,000 (0%)

July 2020

42,000 (0%)

Total

June 2020

79,399 (0%)

July 2020

79,188 (0%)

Notes:

  1. Employees: includes all permanent, fixed term and casual employees directly employed by the Australia Post Group (Australia Post and wholly owned subsidiaries).
  2. PDOs: includes all permanent, fixed term and casual PDO employees.
  3. Contractors: covers Australia Post Group’s extended workforce, and is a rounded figure as total numbers are not definitive. For example, staff numbers at Licensed Post Offices vary and are controlled by individual licensees, not Australia Post.