Canada service suspension

All mail and parcel services to and from Canada (excluding International Courier) are temporarily suspended as of 27 November 2024 due to an ongoing union strike. Items lodged from this date will be returned and are eligible for a postage refund.

Send your parcel to 220+ overseas destinations

Choose the speed of your parcel delivery from Courier, Express, Standard and Economy. You can send your item in an international prepaid satchel (Courier, Express and Standard only), or use your own packaging. You must include a CN23 customs form when sending a parcel overseas.

Where to post your parcel

For International Express and International Standard, you can pay for and print a label online with a free MyPost account (including a completed customs declaration form), and post in a street posting box; or you can post over the counter at any Post Office.

International Courier can only be posted to select destinations from select Post Offices (PDF 832kB)6, and International Economy must be posted over the counter at any Post Office.

Calculate the cost and time to send your item

Use our online calculator to estimate the postage price and delivery time to send your parcel overseas. Choose ‘Overseas’ and enter the ‘from and to’ postcode or country, then choose ‘Parcels’. If you need more assistance, visit your local Post office and talk to our friendly team.

Sending guidelines

The maximum weight you can send is 20kg, the maximum length is 105cm, and the maximum girth is 140cm. View our sending guidelines for more information, including calculating size and weight limits, restrictions, packaging tips and more.

Important information to help send your item overseas

Letters and greeting cards

Sending a parcel within Australia?

Read information to get your parcel to its destination within Australia.

Service conditions apply. See the Australia Post Terms & Conditions for details.

1 Effective from 3 July 2023, International Courier articles to Ireland must include an Eircode. Articles without an Eircode will be returned to sender. For more information, please refer to our International post guide. You can visit Irish Eircode lookup to retrieve an Eircode for an Irish address.

2 Estimated delivery time between metro area of major cities, for items that are classified as low value and low risk that are pre-cleared through customs. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, check our International post guide and International delivery times and destination guide.

3 Tracking not available for all countries. For more information, check our International post guide.

4 Additional charges apply for some services. Signature on Delivery not available all countries. For more information, check our International post guide.

5 Our services generally come with up to $100 compensation included. Additional charges apply for Extra Cover. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof except for Economy Air letters and Economy Air parcels, which can have a maximum cover of up to $500) if your item is lost or damaged while being carried by Australia Post. Visit optional extras for more information. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights or remedies you may have under the Australian Consumer Law. Extra Cover not available all countries. Cover restrictions may vary depending on country. For more details, see our International post guide.

6 The cut off time for posting may vary depending on participating Post Office location. Check cut-off times for participating Post Offices (PDF 818kB).

7 Australia Post will endeavour to keep the International post guide up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that this tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific countries. The entry of goods into specific countries will be subject to local customs officials.

8 MyPost Business savings bands are based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions.  Savings are calculated on standard postage rates, and apply to MyPost Business products, with certain exceptions.  For more information, read the MyPost Business Postage Rates Guide (PDF 624kB) for the spend requirements of each savings band and for a full list of MyPost Business products, including the lists of exceptions.