Personal

  • From $321.
  • Ideal for your personal mail (when you don’t have a concession card or run a business from home).

Concession

  • From $19.201.
  • Perfect if you have an eligible concession card (or you're listed on someone else's)2.

Home office

  • From $641.
  • Great if you operate a business from home, or have an SMSF or trust3.

Business

  • From $1281.
  • Relocating your business? Make sure your mail comes too.

 

How it works

Mail Redirection is designed to make moving home or business easy. Once set up, your mail will be forwarded from your old address directly to your new address, leaving you free to focus on your move.

  • Redirect eligible mail and parcels for 1, 3, 6 or 12 months.
  • Add up to 6 names to your application (e.g. people you live with, your legal name before marriage, chosen English name or alias).
  • Opt-in to notify selected banks, insurers, energy providers and telcos of your new address4.
  • Extend your service, change or cancel at any time.

Note: If you’re in charge of a deceased estate, or are a victim of domestic violence or a natural disaster within Australia, you may be eligible for a free 12-month mail redirection.

Personal mail redirection rates
Redirection to: Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$32

Up to 3 months

$64

Up to 6 months

$96

Up to 12 months

$160

International5

Up to 1 month

$64

Up to 3 months

$128

Up to 6 months

$192

Up to 12 months

$320

Concession mail redirection rates
Redirection to: Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$19.20

Up to 3 months

$38.40

Up to 6 months

$57.60

Up to 12 months

$96

International5

Up to 1 month

$38.40

Up to 3 months

$76.80

Up to 6 months

$115.20

Up to 12 months

$192

Home office redirection rates
Redirection to: Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$64

Up to 3 months

$160

Up to 6 months

$320

Up to 12 months

$640

International5

Up to 1 month

$128

Up to 3 months

$320

Up to 6 months

$640

Up to 12 months

$1,280

Proving your identity

You need to prove your identity when applying for your Mail Redirection, and the kind of ID you have may influence how you apply.

Proving your identity
Apply online Apply at the Post Office

Apply online or at the Post Office if you have a valid:

  • Australian driver licence
  • Australian passport
  • Foreign passport with Australian visa
  • Australian birth certificate
  • Australian citizenship certificate
  • ImmiCard
  • Digital iDTM

Bring each of the following document types to apply at the Post Office:

 

  • A document with your name and Australian residential address (like utility notice), and
  • A document with your signature (eg. a Keypass or Statutory Declaration)

 

Redirect parcels in transit

Have an item that’s already on the way to your old address? It’s easy to make sure you’ll still get it.

 

Log in or sign up to MyPost to check your delivery options.7

International mail redirection

Heading overseas? To redirect mail from Australia to an international address you’ll need to apply in person at the Post Office.5

Important information

Read the Mail Redirection and Mail Hold Terms & Conditions.

Find out how we're protecting your privacy in relation to our services.

1 Price quoted is for 1 month within Australia at the relevant rate.

2 If the application form is for multiple persons at the same address, a valid concession card must be produced for each individual to gain a concession for the service.

3 Please apply for your Home office Mail Redirection at the Post Office.

4 Available to Personal and Concession Mail Redirection applicants. Please refer to Notify My Providers Terms and Conditions for more details.

5 Please apply for your International Mail Redirection at the Post Office. Some mail can't be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, Express Post and items which require customs documentation. We are not able to redirect mail from an overseas address to an Australian address. Please refer to the local postal service in the country you would like your mail redirected from.

This card has the cardholder's name printed on it.

7 Only available where an item has been addressed to a street address, and when the sender has included your registered email address, mobile phone number or Australia Post customer number in the shipping information they’ve given us.