Choosing the right customs form

You'll need to fill out a customs form or declaration for all parcels and some letters you send overseas.

To work out which form you need, choose an option below:

Not sure how to classify your item? To be considered a letter or document, your package must:

  • weigh less than 500g,
  • have a rectangular shape,
  • be no larger than a B4 envelope (260 x 360 x 20mm), and
  • be no thicker than 20mm.

Preparing your declaration

You can pick up and complete your customs form at a Post Office, or get a head-start online.

Either way, you'll find step-by-step instructions on the form. And if you have any questions, just ask.

Prepare forms online

Pay for postage and prepare customs forms online using Click and Send, then print your label and declaration.
 

Head to the Post Office

Pick up your customs form at the Post Office and fill it out at the counter before you send.
 

Other things to know