Personal mail

Holding your personal mail is easy and starts from just $46.45* for one month. If you have proof of identity, simply click the 'Hold now' button.

Customers who may be eligible for concession must apply in-store with the Mail Hold form (791kb) and a valid concession card. You can also pick up and complete a form in store.

Business mail

Mail hold prices for business and government start from $74.45** for one month. To apply, please download the form and take it to a Post Office (forms also available in-store), along with the required proof of identity. You can also pick up and complete a form in store.

Extend your Mail Hold service

To extend your Mail Hold, you'll need the customer reference number found on your receipt or copy of the application form. For online applications, you'll see this reference number when you log in to your account.

Change or cancel your service

Need to cancel or change your Mail Hold? No problem. We'll let you know how.