Transcript
Video Audio

Video

The video opens on the Aus Post logo.

Audio

Audio throughout is a backing track playing a fairly happy tune.

Video

We see an Australia Post postie on his bike, wrapped in a suit of bubble wrap.

x3 Letters representing each of the three speeds fly out of the logo. The logo turns into a calendar with the 4 Jan date. This then changes into three separate squares with each letter (Express, Priority and Regular).

Audio

Australia Post is making some changes, giving you more choice over the speed at which you send letters. From 4 January 2016, there will be three speeds for sending letters within Australia - Express, Priority and Regular.

We hear a 'shoopy' sound as the letters fly out of the logo.
Each speed has a sound (beep/tone) as a trigger for the audience. When the three speeds first come into frame, we hear the beeps in ascending order.

Video

A purple square appears on screen with the word 'Express'

Audio

Express

Video

The Express letter then appears with the price $5.75

A hand appears holding the letter with a red tracking beacon. The letter is then placed in a yellow street posting box.

Disclaimer: *Next business day delivery is only available within the Express Post next business day delivery network. For more information visit auspost.com.au/ expresspostnetwork. The national next business day delivery network operates between capital cities (excluding Darwin and in Perth CBDs only) and some major centres.
#Track events will vary depending on how your item is lodged and delivered. Visit auspost.com.au/trackinfo for more detail.

Audio

For guaranteed next business day delivery, with tracking, within the Express Post network, continue to choose Express Post.

A sound for tracking.

Video

A turquoise square appears on screen with the word 'Priority'

Audio

Priority

Video

A red street posting box quickly appears with a letter flying out of the letter into a Postie's backpack on his bike. He then rides away and a letter now heroes the screen with a hand coming in and placing a Priority label next to the stamp.

The price appears underneath the letter. $1*+ 50c

Disclaimer: *Subject to ACCC and Ministerial notification processes

Audio

To have your letters delivered within 1-4 business days, depending on the destination, simply apply a Priority label in addition to your stamp.

A sound for the letter flying.
A sound for the motorbike.

Video

A grey square appears on screen with the word 'Regular'

Audio

Regular

Video

The Regular letter then appears with the price $1.00*

Disclaimer: *Subject to ACCC and Ministerial notification processes

A hand appears holding the letter. The letter is then placed in a red street posting box. The letter flies out of the box into a Postie's backpack on his bike.

Audio

For the regular service, just apply a postage stamp as usual. Delivery of your letters will take up to 2 business days longer than the Priority service, depending on their destination.

Sound for the letter being posted.
A sound for the letter flying.
A sound for the motorbike.

Video

He then rides away and Priority labels now hero the screen with a hand coming in and another hand taking them away. An Australia Post store pops up and this animation changes into a computer. The computer turns into a calendar with the date 14 Dec which then turns into 4 Jan

Audio

Priority labels will be available to purchase at your local Post Office or at auspost.com.au/shop from 14 December 2015 for use from 4 January 2016.

A sound for purchase.
Sounds for the laptop keys.
Page turning sounds for the calendar.

Video

The Australia Post store then pops up with a red street posting box out the front of it.

The video ends with the Australia Post logo and a call to action button "Click here if you have any questions"

Audio

Then simply post your letter in a red street posting box or over the counter at any Post Office. You now have more choice over the speed at which your letters are delivered.

A sound for when the Post Office and post box pop up.

You now have the choice of 3 delivery speeds when sending a letter within Australia.

Choose from Regular, Priority and Express Post

Delivery speeds
  Express Post Priority Regular
Delivery time

Express Post

Next business day guaranteed*

Priority

1-4 business days^, depending on destination

Regular

Up to 2 business days^ longer than Priority
What you need

Express Post

Express Post prepaid envelope

Priority

Envelope, postage stamp and Priority label

Regular

Envelope and postage stamp

Where you post it

Express Post

Yellow street posting box or Post Office

Priority

Red street posting box or Post Office

Regular

Red street posting box or Post Office
Prices from

Express Post

$5.75

Priority

$1.50
(Concession: $1.10)

Regular

$1.00
(Concession: $0.60)

Introducing the Priority label

Priority labels cost 50 cents each. They're available at all Post Offices, as well as our online shop.

Add one to your envelope and it'll get there up to 2 business days faster than a normal stamped letter.

How to send your letter with Priority

1. Apply your stamp

Stick it on the top-right corner of your envelope.

3. Post your letter

Any red street posting box or Post Office will do. 

2. Apply Priority label

It goes next to your postage stamp.

What else's changed?

  • Delivery time for Regular mail: Our standard letter service takes a bit longer than before - an extra 1-2 business days in most cases. But it's still the most cost-effective option for non-urgent mail.
  • Increase to the Basic Postage Rate (BPR): The cost of a postage stamp for sending a letter within Australia has increased from 70 cents to $1.

Got a Business Credit Account? You might be familiar with the Priority timetable already. But there were some business pricing changes on 4 January. Learn more about pricing updates

What hasn't changed

  • Concession stamp pricing: You'll still pay just 60 cents for a concession stamp, despite the increase for normal stamps. So you'll actually save an extra 30 cents by using your MyPost Concession account. Don't have one yet? Apply today with your Federal Government concession card.
  • Our Express Post service: Guaranteed next-business-day delivery* - and tracking included - within the Express Post network makes this your best option for urgent mail.
  • Christmas stamp pricing: The cost of sending a Christmas or Seasonal Greeting card remains at 65 cents.

Why it's changed

The way Australians communicate is changing. With the shift to digital communications, you're not sending as many letters as you used to. So we're changing too.

It's about making sure we have a sustainable Post Office network and letters service, so we can continue to grow in the areas you need us most - like delivering parcels and trusted services.

Tell us what you think

Ask a question, take a quick poll and have your say at our National Conversation site.

Or email us with your thoughts and questions about the changes.

  • * Next business day delivery is only available within the Express Post network. The national next business day delivery network covers approximately 80% of Australian addresses and operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Express eParcel is included in the Express Post guarantee.
  • ^ Delivery times apply from the day after posting and vary depending on origin and destination. For more information, check our calculate postage & delivery times tool.
  • # Track events will vary depending on how your item is lodged and delivered. Find out more about our tracking service.