How it works
1. Print your postage
Go to the 'Returns' section and follow the prompts to print your postage label and pay online. If you've got a return code, it's free!
2. Pack your parcel
Pack your item securely and include any returns forms your retailer has requested.
Don't have a printer?
Two ways to pay
Using a return code
A retailer will often cover the cost of a return package, so it's worth checking their policy before you get started.
If they do cover the cost, they'll give you a 3-character return code. Just enter this code to organise your return for free.
Paying with your MyPost account
If you don't have a return code, you can pay for the return postage through your MyPost account.
Frequently asked questions