How does a PO Box make your life easier?

  • Safely store important letters and parcels until you’re ready to collect them1

  • Protect your privacy by not revealing your home address

  • Get access 24/72 for your convenience

  • Don’t miss another parcel delivery

  • Keep the same address, even when you move

  • Get parcels from all carriers delivered to your PO Box using PO Box Plus

Choose the right option for you

Private Bag

A Private Bag is the best way to manage your mail if you live in a rural or remote area of Australia. Apply in-store only.
 
Run a business? You might prefer a GPO Box address or Locked Bag instead.

Apply for a PO Box

Apply online, or download and complete an application form, then take it to a participating Post Office. Don’t forget to bring the required ID.

Apply online with MyPost Download form and go in-store (PDF 4.13MB)

Upgrade to PO Box Plus

Use our PO Box Plus service to get all your parcels delivered to your PO Box, not just ones that are from Australia Post or StarTrack.

Learn about PO Box Plus

Pricing and set-up

You can lease a box or bag for up to one year and then renew it annually. Please check at your individual PO Box location as PO Box sizes and availability may vary. You’ll also get a discount on your annual lease when you pay your renewal by 31 March each year (non-business customers only).

Our pro rata pricing runs from 1 April until 31 March the following year.

For new leases, you'll pay an establishment fee, and what's left of the annual pro rata price, depending on what month you take out your lease. The pro rata charge for each month is one twelfth of the annual fee.

Any lease that starts in February or March will include charges for a full year in addition to pro rata fees.

Bonus free 6-month mail redirection

First time leasing a PO Box? Simply lodge a mail redirection application in-store when you collect your PO Box Keys and receive 6 months mail redirection on us.5

Things to know

Post Office Box, Locked Bag and Common Box terms and conditions

1 Timeframes for collection may vary. Standard timeframe for parcels or items that don’t fit into your PO Box is 30 days.

2 Please check at your individual PO Box location, as access times can vary.

3 Specified pricing for CBD locations, or PO Box locations in high demand. Applies to PO Box services in Canberra, Hobart and Darwin GPOs and certain Post Offices as determined by Australia Post.

4 Excludes persons residing on houseboats, water / sea vessels or on a private road such as a caravan park, gated community, retirement village or defence force barracks. Only available for customers where Australia Post doesn't deliver to their residential or business address, and each non-delivery address is eligible for one reduced rate PO Box or locked bag at the nearest Post Office. (Note: assessment may take up to seven days. Customers may be changed to full rate if delivery circumstances change).

5 Free 6-month mail redirection for new leases from your street address to your new PO Box (not from one PO Box to another PO Box). Lodge your mail redirection application in store when you collect your new PO Box keys.

6 Parcel delivery via red doors is subject to size and availability restrictions.