Choose from 4 parcel returns options

eParcel Contract parcel returns is an easy and convenient way for your customers to return parcels to you, and to track the progress online. Offer your customers a choice of 4 parcel returns options:

Benefits of eParcel Contract parcel returns

Easy and convenient process for you and your customers.

Simple for you to set up with fast onboarding.

Tracking and notifications during delivery.

Printer-less returns1 for your customers at select Post Offices.

20,000+ drop off locations for your customers.

Request a call back

If you have an eParcel Contract account, talk to your account manager about our parcel returns options. If not, and you send 2,000+ domestic parcels a year, complete this form and one of our account specialists will get back to you.

All fields are required unless marked as (optional).

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Privacy policy
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Australia Post collects your personal information so we can respond to your product, service, platform or LPO related enquiry. Your information may also be used to register you for events, where selected. It will be disclosed to certain third parties contracted to assist in the administration of these services. This may include contracted service providers located in Japan and the United States. Your information is handled in accordance with the Australia Post Group Privacy Policy, which outlines how to access and/or correct your personal information or make a privacy-related complaint.

1 Only available at select Post Offices. Visit our Post Office locator to search for your nearest outlet offering Print at Post.