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Cuba

Check our destination guide for postal restrictions and requirements

Prohibitions

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our Prohibited and Restricted item list and packaging guide (1.1MB).

  • Alcohol
  • Asbestos
  • Animals and animal produce, products and skins
  • Antiques
  • Bank notes or any other securities
  • Batteries
  • Bullion and currency
  • Cash
  • Chewing gum
  • Clothing and footwear, used
  • Cotton plants and seeds
  • Dangerous goods, haz. or comb mat.
  • Earth and minerals
  • Electronic recording systems
  • Electronics
  • Furs
  • Gambling devices
  • Hair-dye
  • Hermetically sealed containers
  • Ivory
  • Jewellery
  • Lottery tickets and circulars
  • Maps
  • Military equipment
  • Perishables
  • Pornography
  • Plants and plant products
  • Playing cards
  • Precious metals and stones
  • Recording tape, films and photographic papers
  • Scent
  • Spare parts for motor vehicles
  • Spectacles and binoculars
  • Tobacco.

Cuban Postal authorities do not accept ordinary and registered letters containing articles subject to custom duty.

Perfume is prohibited under International Express.

Batteries

All types of batteries and devices containing them (e.g. laptops, mobile phones, wireless headphones and equivalent, power banks, tablets, etc.) are prohibited from being sent via International Express.

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

All organisations of the State and its enterprises, embassy and diplomatic personnel in Cuba, and representatives of international agencies are authorised to receive items which correspond to their activities. All contents are subject to customs duty, except prosthetics, educational books, records and films. Cuban authorities will seize any item they cannot readily identify.

Senders should determine import restrictions from Cuba authorities before posting:

  • Alcoholic beverages
  • Coffee
  • Cologne and perfume
  • Communications equipment
  • Computer components and parts
  • Cosmetics
  • Cotton
  • Electronic equipment and games
  • Fabrics and samples
  • Films, 8mm, 16mm and 35mm
  • Films promotional and training
  • Fire extinguishers
  • Foodstuffs
  • Industrial equipment
  • Jewellery, costume
  • Leather goods
  • Measuring apparatus
  • Medical Samples
  • Medicines, prescription and non-prescription
  • Oil products
  • Parts, machine and electric
  • Personal effects
  • Phone/modems
  • Plastic made products
  • Radar equipment; transmitters and recievers
  • Radio equipment
  • Radios or parts there of
  • Samples, textile
  • Subs. cont’g sodium/calc. cyclamate
  • Shoes
  • Swatches
  • Soil samples
  • Sports equipment
  • Stone/mineral samples for analysis.
  • Toys
  • Televisions and equipment

EDN’s and export permits are required for:

  • Kangaroo skins
  • Crocodile skins
  • Emu oil
  • Fish oil
  • Bunker oil
  • Coal
  • Petroleum bases products
  • Tobacco and tobacco products
  • Any other alcohol including beer and spirits all volumes.

Stamps

Only the Philatelic Federation can exchange stamps.

Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

All packages require an invoice endorsed by a Cuban consul attached to the customs declaration.

The sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.

The sender is responsible for finding if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Please contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78.

Letter of indemnity for International Express

If you're sending International Express items to Cuba, you'll need to complete a letter of indemnity.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

Delivery locations & exclusions data (Personal)

  • International Express (carried via the EMS network) - Parcels delivers only to the places shown
    • Camaguey
    • Ciego De Avila
    • Cienfuegos
    • Granma
    • Guantanamo
    • Havana City
    • Holguin
    • Isla De La Juventud
    • Las Tunas
    • Matanzas
    • Provincia Habana
    • Pinar Delrio
    • Sancti Spiritus
    • Santiago De Cuba
    • Varadero
    • Villaclara.

      All packages require an invoice endorsed by a Cuban consul attached to the customs declaration.

      International Express - Parcels does deliver to a Post Office Box and Poste Restante (counter mail delivery).
  • International Express - Letters service available on a non-guaranteed basis

For more information from the overseas carrier, check the Correos de Cuba website.