Save time with a Parcel Locker

If you have a free MyPost account, you can pick up a parcel, collect a missed delivery, or return a parcel, anytime, using a free, 24/7 Parcel Locker. Available at 800+ convenient locations nationwide. In your MyPost account, just choose the most convenient Parcel Locker location and collect your parcel when it suits, within 2 business days.

  • Free to use when sending and receiving parcels with Australia Post

  • Accessible 24/7 so you can send eligible prepaid parcels outside of business hours

  • Available in 800+ locations near Post Offices, supermarkets and train stations

  • Ideal for returning online shopping parcels

  • A safe and secure method of sending and receiving parcels

  • Ideal for parcels up to 16kg and no larger than 35 x 44 x 61cm

It's fast, free and easy to use a Parcel Locker

Watch these short videos to view the benefits of a Parcel Locker and learn how quick and easy it is to register.

How to use a Parcel Locker

 

Find a Parcel Locker near you

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Manage pick-ups and returns with a Parcel Locker

Host a Parcel Locker on your premises

Install a Parcel Locker at zero cost on your residential, business or commercial premises, for secure and convenient parcel collection and sending.

1 Terms and conditions apply.  Collection time limits apply. Items must be lodged with Australia Post to be delivered into the Parcel Locker. You have 2 business days to collect your parcel once it has arrived at a Parcel Locker. Parcel Lockers accept parcels up to 16kg and no larger than 39 x 36 x 64cm in size. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted.

Parcel Locker sending may be unavailable if all Parcel Lockers are full (which may occur during peak times). Please refer to the full terms and conditions (PDF 232kB) for further details.

2 The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.

3 Terms and conditions (PDF 232kB) apply. Parcels must be appropriately packed in either a prepaid satchel or a prepaid mailing box, or in a parcel with a paid postage label. Parcels must be under 16kg and no larger than 35 x 44 x 61cm in size. Letters and standard mail are not accepted. The Express Post guarantee does not apply to parcels sent using a Parcel Locker.

Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on. Read our terms and conditions (PDF 232kB) for more details.