Home isn't your only delivery address

Did you know you can send your parcels to more than 4,000 collection points across Australia? For 24/7 access, choose a Parcel Locker or lease a Post Office Box. Or get your parcel sent to a participating Post Office of your choice. Your delivery, your choice.

24/7 Parcel Lockers

Don't miss another delivery. Collect your parcels anytime, day or night, from a free, secure Parcel Locker1.

Post Offices

Send your parcels to a Post Office of your choice – near home, work, or anywhere that suits you. It’s easy and free with Parcel Collect1.

PO Boxes

They’re not just for letters. You can use a PO Box address for parcel deliveries, too. Even large ones that are too big to fit1.

Delivery already on its way to you?

No problem. If you’re not going to be home to sign for a delivery, you can have it left in a safe place3 or sent to a new location4.

Track your parcel

Get more control over your delivery options by staying up to date.2

Leave it in a safe place

You can request to have your parcel left in a safe location if you're not home.3

Send to a new address

Redirect your parcel to a different address and we'll send it there instead.4

Download our app

Use the app to sign up for free alternative delivery addresses including 24/7 Parcel Lockers and Parcel Collect to get your parcels when and where you want1.

1 Terms and conditions apply. Collection time limits apply. Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on to customers.

You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. Post Offices will accept parcels up to 22kg and not greater than 105cm in one dimension. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.

Parcel delivery via red doors is subject to size and availability restrictions. Parcels that can’t be delivered using a red door box will be given a card advising collection from your Post Office. Red door boxes are available at participating Post Offices.

2 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.

3 The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.

4 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location.