How it works

1. Make your booking

2. Prepare your articles

  • Refer to the mail preparation checklist that was sent to you by email. It contains your booking confirmation, label files for bundles and trays, as well as your lodgement documents.
  • Bundle and label all of your articles.
  • Sort your articles into trays based on the delivery office you’re sending them to.

3. Lodge your articles

  • Check the date and Post Office specified on your booking confirmation email, so you know when and where to lodge your articles
  • Submit your lodgement documents, booking confirmation and sample article over the counter at the Post Office
  • Pay for your Unaddressed Mail campaign

Need help? Get in touch.

If you’re unsure of anything, learn more about Unaddressed Mail, or contact your account manager or our customer service team. Call 1300 223 571 or email us at