Temporary service changes
Charity Mail delivery timetables have temporarily changed due to ongoing COVID-19 operating constraints.
- About Charity Mail
- Posting your mail
If you're a charity, use Charity Mail
If you're an income tax exempt charity or an organisation endorsed as a deductible gift recipient (DGR), Charity Mail helps you save money on your bulk mail (300 items or more).
As well as Priority delivery, Charity Mail offers the option of a lower cost Regular timetable for non-time critical mail, taking up to an additional 2 business days for delivery.
With Charity Mail, you can send 'Small' or 'Large' items:
Small88 x 138mm
Small130 x 240mm
Large260 x 360mm
- All items must carry a barcode
- All items must be sorted into particular postcode ranges
- 'Large' items use Regular timetable only
To be eligible for the service, you must be endorsed by the Australian Taxation Office (ATO) as an income tax exempt charity (ITEC) or as a deductible gift recipient (DGR).
To start using Charity Mail, complete a Charity Mail application form (PDF 100kB) and send it with a copy of the 'Notice of endorsement for charity tax concessions' document from the ATO to:
Charity Mail Co-ordinator
Postal Services Section
Level 2, 219-241 Cleveland St
Strawberry Hills NSW 1420
On approval, we will send you an 8-digit identification number to use on all your mailouts.
Please note: Our usual Priority letter service is suspended from 1 June 2020 until 1 July 2021. A temporary alternative Priority service is available to Charity Mail customers.
Charity Mail may be sent as Regular or Priority mail. For delivery timetables, please see the following standards: