Open the door to thousands more shoppers

The option to offer collection points at checkout is available to all Australia Post business customers. This is great news for our customers and theirs, as offering more options for collecting parcels is proven to improve first time delivery and boost customer experience.²

49% of online shoppers want to see more collection points offered by retailers³
20% of online shoppers make buying decisions based on delivery options⁴
3.6 million consumers are registered to an Australia Post collection point⁵
300k rural residents can only access deliveries via collection points⁶
26% of parcels are collected outside business hours – before 9am and after 5pm – across our retail network⁷

Let shoppers know you send through Australia Post by including a simple message in your website’s shopping cart. Your customers can then can enter their chosen collection point address with confidence.

If you have a parcel contract, integrate for a more seamless checkout experience.

By installing the Australia Post Collect widget or API in your shopping cart, the choice appears automatically at your checkout. To do this, or make use of our Shopify extension, you’ll need a Parcel Post Contract.

Already have a Parcel Contract?

If you’re don’t already have a Parcel Post Contract, speak with your Account Manager or call us on 13 11 18 for more information.

The widget

The widget allows you to add a simple search box into your existing checkout process. Your customers can then pick their preferred collection point from the search results, which is automatically populated in the delivery address fields. You then manifest your parcels as normal.

This is suitable if you’re already using our Shipping APIs to access Parcel Post or Express Post and want an easy, out-of-the-box solution. Using only a few lines of code, you can be up and running in just a few days.

API

Choose this option if you’re already using our Shipping APIs to access Parcel Post or Express Post and want to customise your checkout to suit your specific requirements.

You can use the Collections API to retrieve the details of active collection points on a daily basis and store them on your platform so they can be displayed in your own map or list format.

Your customers can then select their preferred location from your list.

For more technical details on all our delivery choices, visit our Developer Centre.

Shopify integration

With your Shopify eCommerce site you can easily integrate collections points at checkout by installing the free Australia Post Collect Shopify app. This allows customers to seamlessly select an Australia Post collection point as their delivery address, making the experience quick and simple.