Thank you for delivering in 1H26
Today we shared our half‑year results, and I want to start by thanking all our team members for their continued support. Australia Post operates in a highly competitive environment and the headwinds facing our business continue to grow. For over 200-years Australia Post has innovated and adapted to deliver for our customers and communities. We are doing everything we can to build a future-focused and financially sustainable business.
Over the past six months we have accelerated our investment program and upgraded our services, opening eight new facilities across regional Australia, expanding our network of parcel lockers and we now have 7.4 million active users of the AusPost app. These investments are about making work safer, more efficient and sustainable for team members, while delivering even better experiences for our customers.
One of the things I’m most proud of is how our teams delivered during Peak. Across November and December, we moved a record 111 million parcels – that’s more than 3,000 parcels every minute and around one million additional parcels per week compared to last year – all while achieving record service levels.
Inclusivity is one of our core values, and Australia Post was awarded Best Workplace Diversity, Equity & Inclusion Program at the 2025 Australian HR Awards. This award recognises the success of our Refugee Employment & Engagement Action Plan, which creates meaningful employment pathways for newly settled refugees.
We provided more than $700,000 in grassroots organisations through the 2025 Community Grants program, recognising the vital role local community groups play in driving positive change.
Thank you to all our Australia Post team members, licensees and delivery partners. Whether you’re on the road delivering, working in our Post Offices, operational facilities or support centres – everything you do matters. And thank you to our customers, communities, government and union partners for your continued support – we’ll keep doing our best for you.
