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You don’t need an appointment for a passport application, passport renewal application or to get passport or identity photos

Just visit a participating Post Office during operating hours.

Australian passport applications and renewals

Applying for a new Australian passport

If you’re aged 16 and over, you must apply for a 10-year passport. For children under 16, a 5-year passport is required. Adults aged 75 and over can choose to apply for a 5-year passport instead. 

  1. Complete the online form or pick up an application form at a participating Post Office.
  2. Get your passport photos taken and get them signed by a referee or guarantor.
  3. Lodge your application at a participating Post Office.
  4. Pay your passport application fee. We accept payments by cash, MasterCard, Visa, AMEX or EFTPOS. This fee is a non-refundable administration fee. Passport fees are set by the Australian Passport Office and are subject to change.

Australian passport application tips

A step-by-step guide to obtaining an Australian passport, including eligibility, photo requirements, identity documents, child passport applications and lodgement. 

Renewing an Australian passport

If you’re aged 16 and over,  you must apply for a 10-year passport. Adults aged 75 and over can choose to apply for a 5-year passport instead.

  1. Complete the online form provided by the government website. Renewal forms are not available at Post Offices.
  2. Get your passport photos taken at a participating Post Office.
  3. Lodge your passport renewal application at a participating Post Office.
  4. Pay your passport application fee. We accept payments by cash, MasterCard, Visa, AMEX or EFTPOS. This fee is a non-refundable administration fee. Passport fees are set by the Australian Passport Office and are subject to change.

For detailed information about Australian passports and application requirements, visit the Australian Passport Office website.

Urgent passport applications

Read information about applying for an urgent passport. Choose from 2-day or 5-day processing. 

Passport processing times

Allow a minimum of 6 weeks to receive a passport, which includes delivery by Registered Post.

Child passports

View information on child applications, including parental responsibility and consent.

ID and passport photos

Get your passport photos or identity photos taken at a participating Post Office without an appointment.

Passport bookings are no longer available

We no longer offer appointments for passport applications, passport photos or identity photos. Walk-in service is available at participating Post Offices during operating hours. Check our peak times and closing hours.

Frequently asked questions