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Use Post Billpay to pay bills securely

You can pay gas, electricity, phone, council rates, tax, insurance and more with Post Billpay. As long as your bill has a Post Billpay logo with a Billpay code, you can pay it.

Why use Post Billpay?

  • Convenience. Pay more than 1,000 types of bills.

  • Flexible payment options¹, including cash, card, cheque2, PayPal and PayPal Pay in 4 (depending on where you choose to pay)6

  • Security. Post Billpay protects your personal details, and provides proof of payment for each bill you pay.

  • Simplicity. Pay multiple bills at the one time, with quick and easy steps.

Four ways to pay using Post Billpay

  • Via the AusPost app

    Use the app to scan and pay bills directly on your device.

    Download app

  • In store

    You can pay bills over the counter or at a self-service terminal.2,3

    Find Post Office

  • Over the phone

    Call 13 18 16 to pay your bills over the phone.5

How to pay using Post Billpay

  1. Visit Post Billpay online.
  2. Follow the prompts to enter your Billpay code, reference number, amount you’d like to pay and payment details.
  3. Once complete, you’ll receive a payment ID number. This acts as your receipt.

 

Available payment methods1:

  • Credit or debit card, PayPal, PayPal Pay in 46

  1. Download the AusPost app to your smartphone.
  2. Open the app and select More, then click on Pay a bill.
  3. Scan your bill, or follow the prompts to enter your Billpay code, payment details and amount you’d like to pay.
  4. Once complete, you’ll receive a payment ID number. This acts as your receipt.

Available payment methods1:

  • Credit or debit card, PayPal, PayPal Pay in 46

  1. Take your bill into any participating Post Office and we'll process your payment over the counter or at a self-service terminal.
  2. You'll receive a receipt as proof of payment.

 

Available payment methods1:

  • Over the counter: Credit or debit card, EFTPOS, cash or cheque2
  • Self-service terminal: Credit or debit card, EFTPOS or cash

  1. Call 13 18 16 from anywhere in Australia.5
  2. Follow the prompts to enter your 4-digit Billpay code and reference number (shown on your bill) via your keypad.
  3. Then, enter your payment details and amount you’d like to pay.
  4. Once complete, you’ll receive a payment ID number. This acts as your receipt.

 

Available payment methods1:

  • Credit or debit card

More information

Enquire about Post Billpay at your local Post Office, or call our customer support team on 13 13 18.

1 Australia Post accepts many methods of payment including credit card, debit card, cash, cheque (see disclaimer 2 below), EFTPOS and charge card for Post Billpay payments, based on the requirements of the billing organisation.

2 Our Post Offices cannot accept cheques issued by financial institutions that have discontinued cheque services. If a Post Office declines to accept a cheque for Post Billpay, please speak to your financial institution about any change in cheque services that may have impacted you.

3 EFTPOS is not available at some smaller outlets. Minimum purchase available is $10. Bank transaction fees may apply.

4 Some billers charge a bill payment fee for bills paid in person. Exemptions may apply. For further information please contact your biller direct. Please note that some billing organisations may limit the value of payments or only accept payments from a biller nominated payment method. Payment methods could include Visa, MasterCard, American Express and PayPal.

5 Mobile phone calls will be charged at mobile phone rates.

6PayPal Pay in 4 is provided by PayPal Credit Pty Limited (ACN 600 629 258) to Australian residents and is subject to eligibility criteria and credit application. Available on eligible transactions between AU$30 and $2,000. If you miss a repayment your credit rating and credit score may be affected in a way that impacts your ability to obtain further credit. View full terms and conditions.

For more information, see Post Billpay terms and conditions.