A shipping or delivery manifest is used to capture information about the parcels you’re sending.
Video: The Australia Post logo sits at the top of a red screen. A blonde woman sits under the text, "eCommerce Jargon Busters: Manifest."
Audio: Woman: Manifest is...a festival of men called Manny.
Video: The woman grins, then reads from a card that has an Australia Post logo on the back. Later, the text she's reading is typed onto a red background.
Audio: Woman: A manifest or order is a document a business creates via their sending portal to summarise shipping details, including the number, size and weight of items being lodged for delivery. This gives the carrier a clear idea of what they're collecting.
Video: The woman nods.
Audio: Woman: That is very, very good to know. It's gonna save me a lot of embarrassment in the future.
Video: Before a red background a microphone hovers over a stool. An Australia Post card lies on the stool. Text reads, “eCommerce Jargon Busters. [Jah-gawn bust-uhz] noun + plural noun.” The Australia Post logo appears just above the stool.
A shipping manifest, or delivery manifest, is a document a business creates via their sending portal to summarise shipping details, including the number, size and weights of items being lodged for delivery. This gives the carrier a clear idea of what they’re collecting and is the starting point for calculating shipping charges.
Carriers use manifests to make sure they know exactly what they’re collecting, and where it needs to go. They may also use them to help with:
Manifest documents are also used to calculate shipping costs, based on the volume, weight and destinations of items being shipped.
Australia Post has a number of different systems for generating shipping manifests. If you use Parcel Send for shipping, you can generate manifests in just a few clicks:
Don’t forget, it’s a good idea to keep a copy of all your manifests on file for your own records and for compliance purposes.
A shipping manifest is useful to both you and your carrier. It helps you keep track of items being shipped and provides a secure record of what’s being sent where. This can be helpful if customer disputes arise. It can also help you with inventory management.
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