7 September 2021

Parcel Post collections from ecommerce merchants have resumed as normal today, following a temporary pause in NSW, VIC and ACT.

All letters, Express Post, Premium and Startrack Express services, and collections from Post Offices and Street Post Boxes were not affected and continued throughout this period.

The safety of our staff and our communities is absolutely paramount and we will continue to manage the record volumes in those parts of our network to a safe and manageable level.

We thank our customers and the community for their understanding and support during this time.