Help us out by being COVID safe

Please observe these guidelines when using our services.

Visiting a Post Office

  • Please keep 1.5 metres from staff and other customers.
  • Practise good hygiene and wear a mask where required.
  • Stay home if you’re showing symptoms.

Receiving a delivery

  • Please keep 1.5 metres from our posties and drivers.
  • If you're experiencing symptoms, please let your postie or driver know.
  • Wear a mask where required and practice good hygiene.

To avoid unnecessary contact, we’re not asking you to sign for deliveries at the moment. If the sender has requested a signature, we’ll ask for and record a name instead before confirming delivery.

How we’re keeping our people safe

We’ve put in place new measures to help prevent the spread of COVID-19 in our workplaces. But this isn’t just about keeping our people safe. We’re doing our bit to keep the community safe as well.

  • Extra cleaning across all Post Offices.
  • Social distancing within processing facilities.
  • Strict hygiene rules across our workplaces.

Our COVID Safe plan

Learn more about what we're doing to help keep our people, customers and the community safe during COVID-19.