How we're tracking

WA delivery delays due to extreme weather

Cyclone Seroja is disrupting road services in the north west of Western Australia, causing delays to parcel and mail deliveries to Geraldton.

Longer-than-usual delivery times

Limited airfreight capacity may cause delivery delays to some destinations.

Use the below delivery times to estimate when your item will arrive.

Next-business-day guarantee suspended

Express Post is still faster, but current circumstances mean we can’t move items as quickly.

Changes to letter deliveries

We’re now delivering letters every 2 business days in metro areas. 

Our Priority Letter service is suspended from 1 June 2020 until 1 July 2021. A temporary alternative Priority service is available for certain types of bulk business letters.

Current delivery times

Many routes are experiencing only minor delays, while others are taking longer.  

The below delivery times are based on our recent delivery performance. Use this info to estimate how long your item may take to arrive.


Last updated: 16 March 2021

Same state

Express Post delivery times1

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network2).

Why deliveries are taking longer than usual

Express Post - same state

 

Most arrive within3

Some items may take4

ACT

Most arrive within3

1 business day

Some items may take4

2 business days

New South Wales

Most arrive within3

1 business day

Some items may take4

2 business days

Northern Territory

Most arrive within3

Insufficient data

Some items may take4

Insufficient data

Queensland

Most arrive within3

1 business day

Some items may take4

2 business days

South Australia

Most arrive within3

1 business day

Some items may take4

2 business days

Tasmania

Most arrive within3

1 business day

Some items may take4

2 business days

Victoria

Most arrive within3

2 business days

Some items may take4

3 business days

Western Australia

Most arrive within3

Temporary delays

Some items may take4

 

Parcel Post delivery times1

Normally we aim for Parcel Post items to arrive in 2 to 5 business days for same-state deliveries.

Why deliveries are taking longer than usual

Parcel Post - same state

 

Most arrive within3

Some items may take4

ACT

Most arrive within3

2 business days

Some items may take4

4 business days

New South Wales

Most arrive within3

2 business days

Some items may take4

3 business days

Northern Territory

Most arrive within3

5 business days

Some items may take4

9 business days

Queensland

Most arrive within3

2 business days

Some items may take4

5 business days

South Australia

Most arrive within3

3 business days

Some items may take4

5 business days

Tasmania

Most arrive within3

2 business day

Some items may take4

3 business days

Victoria

Most arrive within3

2 business days

Some items may take4

5 business days

Western Australia

Most arrive within3

Temporary delays

Some items may take4

 

Interstate

Latest domestic updates

Sending perishable food products – important change

20 April 2021

Due to the complex food safety and regulatory requirements differing across states and territories, Australia Post will discontinue the carriage of certain foods destined for consumption across the delivery network from 30 June 2021. 

Deliveries to and from Western Australia delayed by extreme weather

19 April 2021

Cyclone Seroja is disrupting road services in the north west of Western Australia, causing delays to parcel and mail deliveries to Geraldton.

Letter deliveries – temporary changes to delivery frequencies in metro areas

12 August 2020

Current operating constraints and COVID-19 restrictions mean we’ve had to temporarily change our delivery frequencies. 

Express Post guarantee temporarily suspended

16 April 2020

Express Post is still our fastest postal option, but current operating constraints mean we can’t guarantee next-business-day delivery right now.

Metropolitan collection times – temporary changes 

6 April 2020

We’ve brought forward our collection times for all metropolitan postal services including regular letters, Express Post and Parcel Post. 

1 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting.

2 The Express Post next-business-day delivery network operates between capital cities (excluding Darwin, and CBD only in Perth) and some major centres. Items sent to addresses outside this network will travel by the fastest available transport, but won’t be delivered on the next business day.

3 Between 2 March 2021 and 15 March 2021, at least 70% of items arrived within this time.

4 Between 2 March 2021 and 15 March 2021, at least 95% of items arrived within this time. 

5 Delivery time estimate is based on low volumes and may be less reliable.