Domestic delivery updates

How we're tracking

Longer-than-usual delivery times

Record parcel volumes and ongoing COVID-19 restrictions are slowing things down.

Use the below delivery times to estimate when your item will arrive.

Why COVID-19 is causing delays

Next-business-day guarantee suspended

Express Post is still faster, but current circumstances mean we can’t move items as quickly.

Current delivery times

Many routes are experiencing only minor delays, while others are taking longer.  

The below delivery times are based on our recent delivery performance. Use this info to estimate how long your item may take to arrive.

Last updated: 25 November 2020

Same state

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From and to	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
New South Wales	Most arrive within³ 1 business day	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
South Australia	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Tasmania	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Victoria	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Western Australia	Most arrive within³ 1 business day	Allow up to⁴ 3 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 2 to 5 business days for same-state deliveries.

Why deliveries are taking longer than usual

Parcel Post delivery times
From and to	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Northern Territory	Most arrive within³ 3 business days	Allow up to⁴ 7 business days
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 5 business days
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Tasmania	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Victoria	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Western Australia	Most arrive within³ 3 business days	Allow up to⁴ 5 business days

Interstate

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
New South Wales	Most arrive within³ 1 business day	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Tasmania	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Western Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
South Australia	Most arrive within³ 4 business days	Allow up to⁴ 5 business days
Tasmania	Most arrive within³ 5 business days	Allow up to⁴ 6 business days
Victoria	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Western Australia	Most arrive within³ 6 business days	Allow up to⁴ 8 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 1 business day	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ 3 business days⁵	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Tasmania	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Western Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Northern Territory	Most arrive within³ 6 business days	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
South Australia	Most arrive within³ 4 business days	Allow up to⁴ 6 business days
Tasmania	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
Victoria	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Western Australia	Most arrive within³ 6 business days	Allow up to⁴ 8 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
New South Wales	Most arrive within³ 4 business days	Allow up to⁴ 6 business days
Queensland	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
South Australia	Most arrive within³ 4 business days⁵	Allow up to⁴ Insufficient data
Tasmania	Most arrive within³ 4 business days⁵	Allow up to⁴ Insufficient data
Victoria	Most arrive within³ 4 business days⁵	Allow up to⁴ 6 business days
Western Australia	Most arrive within³ 4 business days⁵	Allow up to⁴ Insufficient data

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 8 business days⁵	Allow up to⁴ 11+ business days⁵
New South Wales	Most arrive within³ 8 business days	Allow up to⁴ 11+ business days⁵
Queensland	Most arrive within³ 10 business days	Allow up to⁴ 11+ business days
South Australia	Most arrive within³ 8 business days	Allow up to⁴ 11+ business days
Tasmania	Most arrive within³ 9 business days⁵	Allow up to⁴ 11+ business days⁵
Victoria	Most arrive within³ 8 business days	Allow up to⁴ 11+ business days
Western Australia	Most arrive within³ 8 business days	Allow up to⁴ 11+ business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Tasmania	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Western Australia	Most arrive within³ 2 business days	Allow up to⁴ 4 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 4 business days	Allow up to⁴ 5 business days
New South Wales	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Northern Territory	Most arrive within³ 5 business days	Allow up to⁴ 8 business days⁵
South Australia	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
Tasmania	Most arrive within³ 6 business days	Allow up to⁴ 7 business days
Victoria	Most arrive within³ 4 business days	Allow up to⁴ 7 business days
Western Australia	Most arrive within³ 6 business days	Allow up to⁴ 8 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 2 business days	Allow up to⁴ Insufficient data
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Tasmania	Most arrive within³ 1 business days	Allow up to⁴ 2 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Western Australia	Most arrive within³ 3 business days	Allow up to⁴ 4 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
New South Wales	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
Northern Territory	Most arrive within³ 5 business days	Allow up to⁴ 6 business days⁵
Queensland	Most arrive within³ 5 business days	Allow up to⁴ 8 business days
Tasmania	Most arrive within³ 5 business days	Allow up to⁴ 6 business days
Victoria	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Western Australia	Most arrive within³ 4 business days	Allow up to⁴ 6 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 3 business days⁵	Allow up to⁴ Insufficient data
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Western Australia	Most arrive within³ 3 business days	Allow up to⁴ 4 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
New South Wales	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
Northern Territory	Most arrive within³ Insufficient data	Allow up to⁴ Insufficient data
Queensland	Most arrive within³ 6 business days	Allow up to⁴ 7 business days
South Australia	Most arrive within³ 5 business days	Allow up to⁴ 6 business days
Victoria	Most arrive within³ 4 business days	Allow up to⁴ 6 business days
Western Australia	Most arrive within³ 7 business days	Allow up to⁴ 10 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
New South Wales	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Northern Territory	Most arrive within³ 3 business days	Allow up to⁴ 4 business days
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
South Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Tasmania	Most arrive within³ 1 business day	Allow up to⁴ 2 business days
Western Australia	Most arrive within³ 2 business days	Allow up to⁴ 3 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 3 business days	Allow up to⁴ 6 business days
New South Wales	Most arrive within³ 4 business days	Allow up to⁴ 6 business days
Northern Territory	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
Queensland	Most arrive within³ 5 business days	Allow up to⁴ 7 business days
South Australia	Most arrive within³ 3 business days	Allow up to⁴ 6 business days
Tasmania	Most arrive within³ 4 business days	Allow up to⁴ 6 business days
Western Australia	Most arrive within³ 6 business days	Allow up to⁴ 8 business days

Express Post delivery times¹

Normally we aim for Express Post items to arrive on the next business day (if the origin and destination are within the Express Post next-business-day network²).

Why deliveries are taking longer than usual

Express Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 3 business days	Allow up to⁴ 3 business days
New South Wales	Most arrive within³ 3 business days	Allow up to⁴ 5 business days
Northern Territory	Most arrive within³ 7 business days	Allow up to⁴ 8 business days
Queensland	Most arrive within³ 2 business days	Allow up to⁴ 4 business days
South Australia	Most arrive within³ 3 business days	Allow up to⁴ 4 business days
Tasmania	Most arrive within³ 2 business days	Allow up to⁴ 3 business days
Victoria	Most arrive within³ 2 business days	Allow up to⁴ 4 business days

Parcel Post delivery times¹

Normally we aim for Parcel Post items to arrive in 3 to 6 business days for interstate deliveries sent between metro areas.

Why deliveries are taking longer than usual

Parcel Post delivery times
From	Most arrive within³	Allow up to⁴
ACT	Most arrive within³ 7 business days	Allow up to⁴ 9 business days
New South Wales	Most arrive within³ 6 business days	Allow up to⁴ 9 business days
Northern Territory	Most arrive within³ 7 business days	Allow up to⁴ 9 business days
Queensland	Most arrive within³ 8 business days	Allow up to⁴ 10 business days
South Australia	Most arrive within³ 6 business days	Allow up to⁴ 8 business days
Tasmania	Most arrive within³ 8 business days	Allow up to⁴ 10 business days
Victoria	Most arrive within³ 7 business days	Allow up to⁴ 9 business days

Latest domestic updates

Price changes for PO Boxes

4 January 2021

On 1 February 2021, price changes will take effect for Post Office Boxes, common boxes, private bags and locked bags.

Learn more

Delays may occur due to restrictions across Greater Sydney

21 December 2020

Parcel deliveries may be delayed due to new COVID-19 restrictions across Sydney’s Northern Beaches and greater metropolitan area. We’ve put in place additional safety measures to protect our people and customers – and these may affect delivery times given the record-high parcel volumes currently being processed. We’ll provide further updates as soon as we can.

Letter deliveries – temporary changes to delivery frequencies in metro areas

12 August 2020

Current operating constraints and COVID-19 restrictions mean we’ve had to temporarily change our delivery frequencies. 

Learn more

Express Post guarantee temporarily suspended

16 April 2020

Express Post is still our fastest postal option, but current operating constraints mean we can’t guarantee next-business-day delivery right now.

Learn more

Metropolitan collection times – temporary changes

6 April 2020

We’ve brought forward our collection times for all metropolitan postal services including regular letters, Express Post and Parcel Post. 

View collection times

View all updates

¹ Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting.

² The Express Post next-business-day delivery network operates between capital cities (excluding Darwin, and CBD only in Perth) and some major centres. Items sent to addresses outside this network will travel by the fastest available transport, but won’t be delivered on the next business day.

³ Between 19 November 2020 and 25 November 2020, at least 70% of items arrived within this time.

⁴ Between 19 November 2020 and 25 November 2020, at least 95% of items arrived within this time.

⁵ Delivery time estimate is based on low volumes and may be less reliable.

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