Speed and tracking you can rely on

Trust International Express for priority delivery with tracking and extra features included.1

We'll keep you updated with SMS and email notifications2 along the way, and get a signature at the other end.3

At a glance: International Express

Details
   
Ideal for Urgent letters, documents and parcels
Estimated arrival in

Overseas disruptions mean deliveries may take longer than usual. For the latest information, view our international delivery disruptions and service updates.

Send up to 500g letters and documents
20kg parcels
Comes with

Tracking (inc. SMS and email notifications)2
Signature on delivery3

Try adding

Optional extras like Extra Cover.

 

International Express comes with up to $100 compensation for loss or damage. Extra Cover provides additional loss or damage cover up to $5,000.4

 

If your item is lost or damaged while being carried by Australia Post and you haven't purchased Extra Cover, you may still be eligible for compensation.5

Fill out

CN23 customs form

 

You'll also need to complete a letter of indemnity (available at any Post Office) if you're sending to Belarus, Cuba, Iran, North Korea (DPR), Russia or Syria.

Post at

Post Office

Prices from

$28.05 for letters and documents
$30.35 for parcels

International Express is suitable for sending items up to $100 in value. If your item is valued over $100, you should purchase Extra Cover5 – it provides loss or damage cover from $100 up to $5,000. Subject to the Australian Consumer Law, if your parcel is lost or damaged, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable.6

Packaging options

You can use what you've got, or grab an Express satchel, box or envelope from the post office.

And if you're sending to the UK, China or New Zealand, you can buy satchels online.

Prices

Print your own Express labels

With a MyPost Business account, you can pay for postage, prepare customs forms, print shipping labels and book parcel pickups7 online. Plus, you could save up to 35% on International Express postage, depending on how much you spend on parcels overall.8

Need help?

1 Estimated delivery time between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control. For more information, calculate postage and delivery times or check our international post guide.

2 Tracking not available for all countries. For more information, check our international post guide.

3 Signature on delivery is only available to certain countries. For more information, check our international post guide.

4 Additional charges apply. Extra Cover is only available to certain countries. Cover restrictions may vary depending on country. For more information, check our postage assessment calculator.

5 Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.

6 Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our International Express service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law. Extra Cover is only available to certain countries. Cover restrictions may vary depending on country. For more information, check our postage assessment calculator.

7 The pickup service collects parcels from senders for lodgement into the Australia Post network. Additional charges apply. The pickup service is only available in major metropolitan areas, and its availability in your location will be advised by the on-screen prompts within the MyPost Business online portal. Australia Post may vary at any time the locations where the Parcel Pickup Service is available. We can collect up to 100 parcels at a time. Pickups between 9am and 5pm Monday - Friday, for orders placed before 1pm the day prior. Subsequent parcel delivery in our network is based on the postage services you have purchased. For details, read the MyPost Business Online Sending Terms of Use (PDF 237kB).

8 MyPost Business savings band allocation will transition on 4 July 2022 from volume-based to spend-based calculations. Your savings band will be based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings apply to MyPost Business products, with certain exceptions. For more information on the spend requirements of each savings band and for a full list of MyPost Business products including the lists of exceptions, read the MyPost Business Rates and Savings Guide (PDF 642kB).