10 June 2026
What is Customer Lifetime Value (CLV)?
Learn how to calculate, measure, track and improve the lifetime value of a customer using a simple formula to power the performance of your business.
Are you ready for a bumper second half of the year? The Australia Post eCommerce Sale Event Calendar (PDF 4.9MB) for July to December 2026 is packed with dates for Australian online sales and opportunities, plus key international sales to help drive expansion.
Who doesn’t love a bargain? While sales events have always been popular, shoppers today are more likely to wait for a sale before making a purchase; and are becoming more strategic in how and when they spend.
Our eCommerce Sale Event Calendar (PDF 2.5MB) brings together key dates, valuable customer insights and tips for leveraging sale events in Australia and overseas. Here's a snapshot of the key dates.
To stay one step ahead of the competition and to hit your customer acquisition, retention and revenue goals, you need a solid strategy for sale events. Our Sale Event Strategy Template (XLS 110kB) can help with six easy steps to make planning simple.
Review the 2026 calendar and select the events most aligned to your audience, product categories and seasonal trends.
You may be aiming to attract new shoppers, engage loyal customers, clear seasonal stock or grow revenue.
Record a specific measurement such as new customers, units sold, average order value (AOV) or revenue.
Different goals call for different offer types. Delivery can also influence conversion.
Document your actual results using the same measurement you set out in your goal.
Keeping track of what worked, what didn’t and what you’d do differently helps refine your approach across the year.
The offers you should promote depend on your goals, plus what will appeal most to your target audience. The Sale Event Strategy Template (XLS 110kB) outlines how you can tailor offers to meet your goals.
If your eCommerce sale goal is lead acquisition (new newsletter sign-ups or social media followers), consider these offers:
Articulate your goal clearly. For example:
If your eCommerce sale goal is more orders from shoppers who haven’t purchased from you before, consider these offers:
Articulate your goal clearly. For example:
When your goal is to increase overall revenue, consider these types of offers:
Articulate your goal clearly. For example:
Rather than spending time and money winning new customers, it can be more cost-effective to encourage repeat purchases from existing customers. Consider tactics like:
Articulate your goal clearly. For example:
Increasing average order value is another way to make the most of the customers you’ve already acquired. Consider offers like:
Articulate your goal clearly. For example:
Old stock takes up space and hinders cash flow. Shift slow-moving items with compelling sale offers including:
Articulate your goal clearly. For example:
When designing the sale event strategy for your business, keep in mind the power of delivery options and delivery experience as a lever to:
The question is, what do shoppers want from deliveries? The need for speed is increasing, with 26% of consumers expecting same-day or next-day options for time sensitive or special occasion orders.1 Shoppers also appreciate more flexibility, with 69% wanting a range of delivery options at checkout, including out of home collections such as Parcel Lockers and returns.1
For example, at THE ICONIC, fast and reliable delivery is an important lever for conversion and retention. “We’re seeing an increasing demand for orders to arrive in under 48 hours (measured from checkout time to delivered),” says Blake Egglestone, Associate Delivery Director, THE ICONIC.
When you choose the right events and prepare with purpose, each sale event becomes an opportunity to attract new shoppers, engage loyal customers and grow revenue.
Together the eCommerce Sale Event Calendar (PDF 2.5MB) and the Sale Event Strategy Template (XLS 110kB) help you choose the right events, set clear goals and plan compelling offers for the year ahead.
The more you send with MyPost Business, the more you save. In fact, you can save up to 40% off domestic parcels and up to 35% on international parcels.
1 Australia Post, Australia Post eCommerce Report 2026
2 Commonwealth Bank, Black Friday travel splurge lifts spending to $23.8bn record
Writer and Editor
Lauren Thompson is a content manager at Australia Post, specialising in eCommerce and small business content for Australian businesses. She leads thought leadership informed by research, data and industry insights, translating complex topics such as online retail growth, delivery, logistics and payments into clear, practical guidance. Known for her concise, credible writing style, Lauren helps Australian businesses make confident decisions and grow sustainably.
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