Services for all communities
We're committed to providing greater access to our services for all Australians.
Explore our products and services designed to support a wide range of community groups and members.
In addition to the activities we undertake as part of our Corporate Responsibility strategy, we also support community groups and community members they may work with in the following everyday ways:
| Service | Description |
|---|---|
Service |
Description If you’re a registered charity, you may be able to access reduced postage rates when sending bulk mail. |
Service |
Description Australia Post offers special rates if you are sending medical or education materials to select remote areas in Australia (up to 5kg). |
Service |
Description In special circumstances, we offer free mail redirection (up to 12 months) for deceased estates caretakers, victims of natural disasters and victims of domestic violence. |
Service |
Description Family and domestic violence is the biggest cause of homelessness in Australia. To help stay connected, there are one-off options of free PO Box access for up to 22 months. |
Service |
Description If you live or carry on business in select local country areas in Australia, you may be eligible for special rates when sending at least 10 letters at a time. For more information, download the Post Charges Guide (PDF 1.2MB). |
Service |
Description If you live or work in select local country areas in Australia, you may be eligible for special rates when you lodge a parcel at the same office that will deliver it. For more information, download the Post Charges Guide (PDF 1.2MB). |
Service |
Description Australia Post delivers eligible items free of charge within Australia and via international sea mail to vision-impaired individuals or organisations who service the needs of blind people. |
Service |
Description To support our defence personnel both within Australia and overseas, Australia Post offers reduced rates of postage depending on the address. |
| Service | Description |
|---|---|
Service |
Description Australia Post and the Victorian Department of Justice and Regulation offer a free VIC Working With Children’s Check if you are applying for a volunteer position. For more information about applying for a Working With Children’s Check, contact the Victorian Department of Justice and Regulation or visit workingwithchildren.vic.gov.au. |
Service |
Description Volunteers, unpaid people and students on unpaid placements may be eligible for a reduced fee to apply for a WA Working With Children’s Check. For more information about applying for a Working With Children’s Check, contact the Government of Western Australia or visit workingwithchildren.wa.gov.au. |
Service |
Description We offer a reduced fee for National Police Checks if you are applying for a volunteer position. |
Please refer to our website to check if your concession card is eligible for these services.
| Service | Description |
|---|---|
Service |
Description Federal Government concession card holders may be eligible for a MyPost Concession account that gives holders’ access to:
|
Service |
Description Federal Government concession card holders may be eligible for a reduced fee for Mail Redirection services. |
Service |
Description Federal Government concession card holders may be eligible for a reduced fee for Mail Hold services. |
Service |
Description Federal Government concession card holders are eligible for a concession price for Keypass ID applications. |
Learn about our community programs
We’re proud to provide practical support to the communities we serve. Through our partnerships, we’re helping to promote better mental health and wellbeing, improve children’s literacy skills and support communities to prepare for, respond to and recover from disaster.
