Coronavirus: Network impacts and delivery delays

Our priority at Australia Post, is to protect our people, customers and community so we can continue to serve Australians both during, and after, the current Coronavirus pandemic.

We’re doing everything possible to keep delivering for Australia. Our Post Offices remain open and our posties and drivers are still out delivering each and every day.

Customers can be assured they will continue to be able to send and receive parcels and mail, pay bills and use Bank@Post during this time.

There are some service impacts that have resulted in some delays. For the latest information, please visit our dedicated information page.

Temporary changes to letter delivery frequency in metropolitan areas

12 August 2020

We’re making some temporary changes to metropolitan letter deliveries. This is because the way Australians use the post has changed dramatically in response to COVID-19.

Assisting Australian Red Cross to help bushfire affected communities

12 November 2019

From today Australia Post outlets across Australia will be accepting donations for the Red Cross Disaster Relief and Recovery Fund to support bushfire affected communities.

All donations made will help Red Cross provide assistance to affected communities through their emergency volunteers, providing psychological first aid, working at evacuation centres and helping people to get in touch with their loved ones.

International delivery taking longer than expected?