Packaging your items

Here are a few tips to help you package your parcel appropriately. For more detailed information on prohibited and restricted goods, fragile items, batteries, perishable items and more, please download our packaging guide.

Download Restricted and Prohibited Item List and packaging guide (PDF 1.1MB)

Choose the right packaging

Ensure your item fits well in the packaging. It shouldn’t be too loose or too tight. The packaging should be durable and secured with heavy-duty packing tape.

You can reuse packaging, just remove or cover the original label or address.

Ensure your item won't bend during transit

Rigid mailers are ideal for sending an item that could bend during transit. Alternatively, protect your item with thick cardboard before packaging.

Pack fragile items carefully

While we don't offer a 'fragile' service, we do try to handle items with care. 

For information on packing items such as glass, crockery, framed pictures, cameras etc, see page 16 of our packaging guide (PDF 1.1MB).

Fill empty spaces

Use shredded paper, tissue paper or void filler to ensure your item doesn’t move around. This will protect it during transit.

Sending wine safely

We recommend looking at our specific wine packaging range. From one bottle to 12, you’ll find packaging to help you send it safely.

Visit your local Post Office for more advice

If you’d like advice about sending an item through the mail, visit your local Post Office and talk to our helpful staff.

Items that can't be sent in the mail

There are some items that can’t be sent in the mail because they could pose a risk to health, safety, property or the environment. These include:

  • explosives
  • gases
  • flammable liquids

There are other items that can’t be sent in the mail because they’re prohibited by law. These include:

  • live animals
  • perishable food stuffs, including some fruits
  • sharp and pointed items, including knives and shears

Download our Prohibited and Restricted Item List and packaging guide (PDF 1.1MB) for more information.

Sending guidelines and postage costs

Size and weight guidelines

If you’re not sure what packaging is right for your items, view our maximum size and limits guide. You’ll find information to help you send letters and parcels within Australia and overseas.

Learn more

Choose the right service

We offer a wide choice of delivery services within Australia and overseas. View our charges based on service, destination, weight and more.

Download Post Charges Guide (PDF 813kB)

Calculate the cost and time to send your item

Use our online calculator to estimate the postage price and delivery time to send your letter or parcel within Australia or overseas. If you need more assistance, visit your local Post Office and talk to our friendly team.

Postage costs and delivery times