Updated 14 October 2024 (originally published on 27 August 2024)
After careful consideration, Australia Post discontinued sales of Australia Mobile and Broadband products and services on 1 July 2024. Please note the following service expiry dates.
- All 30 day / monthly services (mobile and broadband) expired on 30 July 2024.
- All 365-day prepaid mobile plans expired on 30 September 2024. These customers are eligible for a pro-rata refund for any remaining balance on their plan.
- If you are eligible for a refund for time remaining on a 365-day prepaid mobile plan, please call 13 POST (13 76 78) to arrange payment. Please have your service number ready when you call.
- Australia Post Mobile and Broadband customers were advised of the service terminations on 1 May 2024.
We apologise for any inconvenience caused.