27 July 2021
Australia Post monthly reported volume changes for letters, parcels and workforce movement.
Letter volume changes
2019/20 - Fourth quarter
Domestic Letters (Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).
Domestic Letters
| National | NSW & ACT | VIC & TAS | QLD | SA & NT | WA | |
|---|---|---|---|---|---|---|
April 2020 |
National -28% |
NSW & ACT -29% |
VIC & TAS -26% |
QLD -19% |
SA & NT -46% |
WA -37% |
May 2020 |
National -36% |
NSW & ACT -36% |
VIC & TAS -36% |
QLD -37% |
SA & NT -30% |
WA -39% |
June 2020 |
National -9% |
NSW & ACT -15% |
VIC & TAS -10% |
QLD 4% |
SA & NT 0% |
WA -4% |
International Letters
April 2020 |
-50% |
|---|---|
May 2020 |
-46% |
June 2020 |
-30% |
Notes:
- June 2020: 14% decrease in addressed mail and 13% increase in unaddressed mail (e.g. reflecting local government engagement with constituents).
- International: Inbound & outbound letters, regulated inbound packets.
2020/21
Domestic Letters (including breakdown of Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).
Domestic Letters
| National | NSW & ACT | VIC & TAS | QLD | SA & NT | WA | |
|---|---|---|---|---|---|---|
July 2020 |
National -19% |
NSW & ACT -19% |
VIC & TAS -23% |
QLD -13% |
SA & NT -14% |
WA -16% |
August 2020 |
National -17% |
NSW & ACT -20% |
VIC & TAS -18% |
QLD -12% |
SA & NT -16% |
WA -5% |
September 2020 |
National -8% |
NSW & ACT -13% |
VIC & TAS -10% |
QLD -12% |
SA & NT -14% |
WA -16% |
October 2020 |
National -9% |
NSW & ACT -16% |
VIC & TAS -10% |
QLD -10% |
SA & NT -21% |
WA -12% |
November 2020 |
National -10% |
NSW & ACT -10% |
VIC & TAS -13% |
QLD -10% |
SA & NT -3% |
WA 1% |
December 2020 |
National -8% |
NSW & ACT -5% |
VIC & TAS -10% |
QLD -13% |
SA & NT -2% |
WA -9% |
January 2021 |
National -19% |
NSW & ACT -12% |
VIC & TAS -19% |
QLD -36% |
SA & NT -13% |
WA 2% |
February 2021 |
National -7% |
NSW & ACT -11% |
VIC & TAS -8% |
QLD -10% |
SA & NT -17% |
WA 32% |
| March 2021 | National -3% |
NSW & ACT -3% |
VIC & TAS 2% |
QLD -15% |
SA & NT -1% |
WA 21% |
| April 2021 | National -4% |
NSW & ACT -5% |
VIC & TAS -6% |
QLD 2% |
SA & NT -11% |
WA 0% |
| May 2021 | National 7% |
NSW & ACT 15% |
VIC & TAS 0% |
QLD 5% |
SA & NT -3% |
WA 5% |
| June 2021 | National 3% |
NSW & ACT 9% |
VIC & TAS 1% |
QLD -4% |
SA & NT 4% |
WA 2% |
Total Addressed
| National | NSW & ACT | VIC & TAS | QLD | SA & NT | WA | |
|---|---|---|---|---|---|---|
July 2020 |
National -20% |
NSW & ACT -18% |
VIC & TAS -25% |
QLD -17% |
SA & NT -18% |
WA -17% |
August 2020 |
National -18% |
NSW & ACT -17% |
VIC & TAS -19% |
QLD -17% |
SA & NT -17% |
WA -14% |
September 2020 |
National -11% |
NSW & ACT -10% |
VIC & TAS -14% |
QLD -12% |
SA & NT -8% |
WA -8% |
October 2020 |
National -12% |
NSW & ACT -17% |
VIC & TAS -13% |
QLD 13% |
SA & NT -15% |
WA -19% |
November 2020 |
National -11% |
NSW & ACT -9% |
VIC & TAS -14% |
QLD -10% |
SA & NT -4% |
WA -7% |
December 2020 |
National -7% |
NSW & ACT -5% |
VIC & TAS -13% |
QLD -3% |
SA & NT -1% |
WA -8% |
January 2021 |
National -20% |
NSW & ACT -17% |
VIC & TAS -25% |
QLD -18% |
SA & NT -21% |
WA -15% |
February 2021 |
National -15% |
NSW & ACT -14% |
VIC & TAS -18% |
QLD -16% |
SA & NT -16% |
WA -4% |
| March 2021 | National -7% |
NSW & ACT -5% |
VIC & TAS -6% |
QLD -22% |
SA & NT -9% |
WA 11% |
| April 2021 | National -11% |
NSW & ACT -11% |
VIC & TAS -10% |
QLD -13% |
SA & NT -20% |
WA -11% |
| May 2021 | National 1% |
NSW & ACT 5% |
VIC & TAS -2% |
QLD -3% |
SA & NT -1% |
WA -2% |
| June 2021 | National -2% |
NSW & ACT -2% |
VIC & TAS -1% |
QLD -2% |
SA & NT -5% |
WA -6% |
Total Unaddressed
| National | NSW & ACT | VIC & TAS | QLD | SA & NT | WA | |
|---|---|---|---|---|---|---|
July 2020 |
National -11% |
NSW & ACT -20% |
VIC & TAS -7% |
QLD -8% |
SA & NT 13% |
WA -14% |
August 2020 |
National -13% |
NSW & ACT -31% |
VIC & TAS -9% |
QLD -6% |
SA & NT -12% |
WA 28% |
September 2020 |
National 7% |
NSW & ACT -24% |
VIC & TAS 18% |
QLD 50% |
SA & NT -40% |
WA -40% |
October 2020 |
National 1% |
NSW & ACT -13% |
VIC & TAS 22% |
QLD 7% |
SA & NT -46% |
WA 39% |
November 2020 |
National -8% |
NSW & ACT -12% |
VIC & TAS -11% |
QLD -11% |
SA & NT 6% |
WA 31% |
December 2020 |
National -13% |
NSW & ACT -6% |
VIC & TAS 27% |
QLD -29% |
SA & NT -13% |
WA -12% |
January 2021 |
National -14% |
NSW & ACT 15% |
VIC & TAS 36% |
QLD -54% |
SA & NT 52% |
WA 79% |
February 2021 |
National 23% |
NSW & ACT 3% |
VIC & TAS 87% |
QLD -3% |
SA & NT -22% |
WA 133% |
| March 2021 | National 15% |
NSW & ACT 7% |
VIC & TAS 53% |
QLD -5% |
SA & NT 46% |
WA 65% |
| April 2021 | National 25% |
NSW & ACT 30% |
VIC & TAS 15% |
QLD 23% |
SA & NT 47% |
WA 42% |
| May 2021 | National 32% |
NSW & ACT 70% |
VIC & TAS 12% |
QLD 17% |
SA & NT -8% |
WA 39% |
| June 2021 | National 19% |
NSW & ACT 66% |
VIC & TAS 11% |
QLD -7% |
SA & NT 27% |
WA 25% |
International Letters
July 2020 |
-43% |
|---|---|
August 2020 |
-49% |
September 2020 |
-41% |
October 2020 |
-38% |
November 2020 |
-39% |
December 2020 |
-50% |
January 2021 |
-38% |
February 2021 |
-33% |
| March 2021 | -24% |
| April 2021 | 6% |
| May 2021 | -6% |
| June 2021 | -25% |
Notes:
- International: Inbound & outbound letters, regulated inbound packets
Domestic parcel volume changes
(relative to the equivalent month in the prior year)
| National – Australia Post branded | National – StarTrack branded | |
|---|---|---|
April 2020 |
National – Australia Post branded 64% |
National – StarTrack branded 3% |
May 2020 |
National – Australia Post branded 49% |
National – StarTrack branded -1% |
June 2020 |
National – Australia Post branded 51% |
National – StarTrack branded 27% |
July 2020 |
National – Australia Post branded 54% |
National – StarTrack branded 14% |
August 2020 |
National – Australia Post branded 47% |
National – StarTrack branded 9% |
September 2020 |
National – Australia Post branded 59% |
National – StarTrack branded 24% |
October 2020 |
National – Australia Post branded 55% |
National – StarTrack branded 10% |
November 2020 |
National – Australia Post branded 43% |
National – StarTrack branded 18% |
December 2020 |
National – Australia Post branded 22% |
National – StarTrack branded 28% |
January 2021 |
National – Australia Post branded 51% |
National – StarTrack branded 7% |
February 2021 |
National – Australia Post branded 43% |
National – StarTrack branded 12% |
| March 2021 | National – Australia Post branded 30% |
National – StarTrack branded 16% |
| April 2021 | National – Australia Post branded -13% |
National – StarTrack branded 16% |
| May 2021 | National – Australia Post branded -16% |
National – StarTrack branded 0% |
| June 2021 | National – Australia Post branded 2% |
National – StarTrack branded -5% |
Notes:
- These figures do not include International parcels.
Workforce statistics
National Workforce movement of staff (percentage change from previous month shown in brackets)
| Employees | PDOs (included in Employees) | Casuals (included in Employees) | Extended Workforce | Total | |
|---|---|---|---|---|---|
June 2020 |
Employees 37,399 (0%) |
PDOs (included in Employees) 11,803 (0%) |
Casuals (included in Employees) 2,462 (0%) |
Extended Workforce 42,000 (0%) |
Total 79,399 (0%) |
July 2020 |
Employees 37,188 (-1%) |
PDOs (included in Employees) 11,841 (0%) |
Casuals (included in Employees) 2,483 (0%) |
Extended Workforce 42,000 (0%) |
Total 79,188 (0%) |
August 2020 |
Employees 37,531 (1%) |
PDOs (included in Employees) 11,936 (1%) |
Casuals (included in Employees) 2,513 (1%) |
Extended Workforce 42,000 (0%) |
Total 79,531 (0%) |
September 2020 |
Employees 37,361 (0%) |
PDOs (included in Employees) 11,853 (0%) |
Casuals (included in Employees) 2,981 (2%) |
Extended Workforce 42,000 (0%) |
Total 79,361 (0%) |
October 2020 |
Employees 38,534 (3%) |
PDOs (included in Employees) 12,139 (2%) |
Casuals (included in Employees) 4,086 (37%) |
Extended Workforce 42,000 (0%) |
Total 80,534 (1%) |
November 2020 |
Employees 40,610 (5%) |
PDOs (included in Employees) 12,889 (6%) |
Casuals (included in Employees) 5,996 (47%) |
Extended Workforce 42,000 (0%) |
Total 82,610 (3%) |
December 2020 |
Employees 40,770 (0%) |
PDOs (included in Employees) 12,843 (0%) |
Casuals (included in Employees) 6,248 (4%) |
Extended Workforce 42,000 (0%) |
Total 82,770 (0%) |
January 2021 |
Employees 40,333 (-1%) |
PDOs (included in Employees) 12,799 (0%) |
Casuals (included in Employees) 6,052 (-3%) |
Extended Workforce 42,000 (0%) |
Total 82,333 (-1%) |
February 2021 |
Employees 38,629 (-4%) |
PDOs (included in Employees) 12,222 (-5%) |
Casuals (included in Employees) 4,179 (-31%) |
Extended Workforce 42,000 (0%) |
Total 80,629 (-2%) |
| March 2021 | Employees 37,352 (-3%) |
PDOs (included in Employees) 11,745 (-4%) |
Casuals (included in Employees) 2,845 (-32%) |
Extended Workforce 42,000 (0%) |
Total 79,352 (-2%) |
| April 2021 | Employees 37,428 (0%) |
PDOs (included in Employees) 11,761 (0%) |
Casuals (included in Employees) 2,681 (-5%) |
Extended Workforce 42,000 (0%) |
Total 79,428 (0%) |
| May 2021 | Employees 36,989 (0%) |
PDOs (included in Employees) 11,711 (0%) |
Casuals (included in Employees) 2,374 (-11%) |
Extended Workforce 42,000 (0%) |
Total 78,989 (0%) |
| June 2021 | Employees 36,882 (0%) |
PDOs (included in Employees) 11,593 (-1%) |
Casuals (included in Employees) 2,215 (-7%) |
Extended Workforce 42,000 (0%) |
Total 78,882 (0%) |
Notes:
- Employees: includes all permanent, fixed term and casual employees directly employed by the Australia Post Group (Australia Post and wholly owned subsidiaries). Includes PDOs.
- PDOs: includes all permanent, fixed term and casual PDO employees.
- Extended Workforce: covers Australia Post Group’s extended workforce, and is a rounded figure as total numbers are not definitive. For example, staff numbers at Licensed Post Offices vary and are controlled by individual licensees, not Australia Post.
