Pay for and print postage labels through eBay

Know your costs upfront with zonal flat rates

Pay for postage and print labels from your home or office device

Delivery in 2+ business days1 via our Parcel Post service

Tracking included2

Compensation up to $100 included3, plus option to add Extra Cover and Signature on Delivery4

Carbon neutral parcel delivery5

How to use eBay satchels & boxes

Our eBay satchels and boxes are for sending items within Australia weighing 5kg or less. Your item will be sent using our standard Parcel Post service, and delivered in 2+ business days.

Simply choose the eBay satchel or box your item best fits in.

Pay for and print postage labels through your
eBay account.

And post it at any one of our 15,000+ street posting boxes, 4000+ Post Offices, or 300+ parcel lockers

You'll be billed for your postage costs by eBay.

Our eBay satchels & boxes are part of our If It Packs, It Posts packaging range. That means your flat rate postage is based on the destination and size of packaging you choose. As long as your item weighs 5kg or less – if it packs, it posts.

What are eBay satchels & boxes suitable for?

eBay satchels and boxes are sent via Parcel Post and are suitable for sending items up to $100 in value. If your item is valued over $100, you should purchase Extra Cover – it provides loss or damage cover from $100 up to $5,000. Parcel Post is not suitable for items over $100 such as jewellery, electronics or passports unless Extra Cover is purchased.

If your parcel is lost or damaged, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the cover included with our Parcel Post service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.

Using your own packaging

If our eBay packaging isn't right for you, you can also print out postage labels through eBay for regular or express delivery, using your own packaging up to 22kg within Australia.

Printing your labels & lodging your parcels

When you've sold an item on eBay, follow the below steps to print postage and post parcels:

  • Log in to your eBay account: 'Print postage label' will appear as one of your actions in My eBay.
  • Follow the prompts to print a label and you'll be charged the cost through your eBay seller invoice.
  • Select additional features if required: Signature on delivery# and Extra Cover4.
  • Attach the printed label to your packaging (either eBay packaging, or your own packaging)
  • Take your parcels to a Post Office, if you'd like a lodgement receipt, or drop them in a red or yellow street posting box as appropriate. You can even use your MyPost account to drop off your prepaid parcels at a Parcel Locker, 24/7.
# Additional costs apply. Australia Post will not deliver parcels requiring a signature on delivery to a Secure Parcel Receptacle. View our domestic parcels guide (PDF 444kB) for more information.

Service conditions

Australia Post/eBay flat rate satchels and boxes do not include postage. Before you post your parcels, you must generate and pay for postage labels via eBay. Please read the eBay Label Printing Delivery Terms and Conditions carefully as they will form a contract and this agreement is supplementary to the Australia Post Terms and Conditions.

Your eBay flat rate satchels and boxes are carried under the Australia Post terms and conditions. Under these terms and conditions:

  • Subject to the Australian Consumer Law, Australia Post accepts no liability for consequential loss or damage whatsoever.
  • Satchels and boxes must not contain dangerous or prohibited items.

1 Our regular parcel service delivers in 2 or more business days. Delivery times will vary depending on lodgement and destination points. For more information on delivery times in your area, view our postage calculator.

2 Tracking number on barcode is only available if you've used a satchel or have lodged your parcel in-store and have been provided with a receipt. Track advice will only be shown when a scan has occurred. Find out more about our tracking service.

3 eBay packaging is sent via our Parcel Post delivery service. Parcel Post is suitable for sending items up to $100 in value. If your item is valued over $100, you should purchase Extra Cover – it provides loss or damage cover from $100 up to $5000. Parcel Post is not suitable for items over $100 such as jewellery, electronics or passports unless Extra Cover is purchased.

If your parcel is lost or damaged, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the cover included with our Parcel Post service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.

4 Additional charges apply. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof) if your item is lost or damaged while being carried by Australia Post. Find out more about Extra Cover.

5 Australia Post purchases carbon credits to offset the emissions of its deliveries. Find out more about our commitment to carbon neutral parcel delivery.